New American Funding - Charlotte, NC

Charlotte, NC

4.87

(1,865)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.87

(1,865)

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Troy's level of knowledge is impeccable. He works with great agility and is extremely professional.

The communication and attention to detail demonstrated by Jessica and her team was excellent!

Reply from Jessica Peyton

April 20th, 2026 03:21 PM

It was our pleasure Derwin! I know you are loving your brand new home

Jessica was literally with us through the entire process. It was complicated by our cross country move, but she made it as easy as possible.

Reply from Jessica Peyton

April 20th, 2026 03:21 PM

Thank you Bradford for the kind review! It was a journey but we made it! Congratulations on the closing of your new home here in Virginia!

Troy from start to finish really made my experience rememberable. He went above and beyond and helped make my dreams of homeownership amazing! Recommend to anyone!

Troy Matzke at New American Funding was excellent to work with! He made the experience easy even though there is a lot of moving parts to refinancing a home mortgage. He also got us the maximum amount of funding possible! Thank you Troy, we...

Troy Matzke is the best in the business! We have used him multiple times and will continue to use him in the future. All my family and friends use him too. If you want a hassle free experience use Troy!

Love how easy it was to communicate. Texting is such an easy option and Jessica was always responding to questions immediately via text, or called me quickly to help with any confusion! Great experience !!

Reply from Jessica Peyton

April 20th, 2026 03:21 PM

It was our pleasure Taylor! Thank you for taking the time to leave a review. Miss chatting with you

Absolutely fantastic loan officer! Jessica was there at all hours to ensure our transaction was smooth and efficient. When we needed that last minute call to a listing agent to sing our praises, she was there. Thank you for making this another...

Reply from Jessica Peyton

April 20th, 2026 03:21 PM

Thank you James! It was a pleasure working with you and your family! Congratulations 🎉

Constant communication and the ability to do much of the pre-steps electronically.

Troy was amazing! He and his team were responsive, thorough, and always pleasant. They truly want what you want and will do whatever they can to make that come true. My partner and I could not be happier that we chose New American Funding but...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Central Standard Time (CST)

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