New American Funding - Charlotte, NC

Charlotte, NC

4.87

(1,865)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.87

(1,865)

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Communication and collaboration

Reply from Dena.Cooke@Nafinc.com Dena.Cooke@Na...

March 9th, 2026 09:01 PM

Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.

Every one was very knowledgeable and able to answer any questions I had.

Reply from Dena.Cooke@Nafinc.com Dena.Cooke@Na...

March 9th, 2026 09:01 PM

I'm pleased to hear that you found everyone knowledgeable and capable of answering your questions, Charles. It was important to me that you felt informed and supported throughout the process. If there's anything more I can do for you, please...

Dean Cooke is the most caring loan officer I have had the pleasure working beside. She truly does care abuot her clients!! Dinah Richardson

Reply from Dena.Cooke@Nafinc.com Dena.Cooke@Na...

March 9th, 2026 09:01 PM

Dinah, I'm grateful for your kind words and for recognizing the personalized care I aim to provide. Working alongside you has been a rewarding experience. If there's ever anything else you need or any questions you have, please don’t hesitate...

Easy document upload process and clear communication tbroughout.

Reply from Dena.Cooke@Nafinc.com Dena.Cooke@Na...

March 9th, 2026 09:01 PM

Congratulations on this big life decision! We hope to work with you again in the future.

Taylor was wonderful. Extremely responsive and helpful. My realtor made the comment last week that working with him was very easy and noted how communicative he was. Many many thank yous go to Taylor!

Lenzi reached out when rates were opportunistically dipping lower. She helped us to efficiently navigate a narrow window and guided us through the refinancing process. She was consistently available for questions. Thanks again, Lenzi!

Jessica was super helpful thr the entire process

Reply from Jessica Peyton

April 20th, 2026 03:21 PM

I appreciate your feedback, Christopher. It's great to know that you found my assistance helpful throughout the process. If you have any other questions or need further support, please feel free to reach out. Thank you for choosing me to be...

I know and trust Taylor, so I was comfortable letting him "steer the ship" per se. I followed his recommendations and am pleased with how things worked out.

Dena and Abigail were so kind and very patient!

Reply from Dena.Cooke@Nafinc.com Dena.Cooke@Na...

March 9th, 2026 09:01 PM

Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.

Very informative

Reply from Dena.Cooke@Nafinc.com Dena.Cooke@Na...

March 9th, 2026 09:01 PM

Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Central Standard Time (CST)

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