Ruoff Mortgage - Carmel, IN
Carmel, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Overall good experience
The customer service and quick response time with the whole team that helped us. They made is as painless as possible
Reply from Owner
August 31st, 2026 01:25 PM
Thank you for your review, Sam! I'm so glad that you and Chris had a great experience with our team. You guys were easy to work with as well! If there's ever anything we can do to help you, your friends, and family - please keep us in mind!...
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The customer service and quick response time with the whole team that helped us
Reply from Chris Cannon, Ruoff Mortgage
August 31st, 2026 01:28 PM
Thank you so much, Sam! I'm so glad that you and Chris had a great experience with our team. You guys were great to work with as well! If there's ever anything we can do to help you, your friends, and your family - please keep us in mind! All...
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Easy to communicate with. Flawless process
Reply from Chris Cannon, Ruoff Mortgage
August 28th, 2026 07:53 PM
Thank you so much for the review, Joey! I'm glad that you found the process to be flawless and that communication was good. You were so easy to work with as well! If there's ever anything we can do to help you, friends, or family in the future...
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The entire process was seamless and easy to navigate through everything, the team helped out a lot I would do it again except for I don't need you right now
Reply from Chris Cannon, Ruoff Mortgage
August 28th, 2026 04:02 PM
Thank you for the five star review, Steven! I'm glad that the refinance process was easy for you and you had a great experience. Look forward to helping you again in the future! All the best, Chris & The Cannon Team
Zach was always kind and responsive when we had questions. While the process itself was more stressful than we expected, we appreciated his help in getting us to the finish line and becoming homeowners.
Reply from Zach Weddle, Ruoff Mortgage
August 28th, 2026 03:41 PM
It was an honor to working with you and Brady on this transaction! I appreciate you're kind words and I'm so excited for the two of you!
for
Justin made communication so easy and we never had any problems. Everything with Ruoff and especially Justin was simple. When we needed to have documents uploaded Justin was quick to let us know as well as getting emails that there were new...
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Reply from Justin Jones
September 7th, 2026 02:36 PM
Mary, I'm pleased to hear that my communication and support made your experience with Ruoff smooth and straightforward. It's great to know that you appreciated the quick response times and assistance with document uploads. I'm looking forward...
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Chris Cannon was very helpful, attentive, and patient My son has begun a recent search for a new home, and I did not hesitate to refer him to Mr. Cannon for help with financing.
Reply from Chris Cannon, Ruoff Mortgage
August 24th, 2026 01:27 PM
Thank you so much for the five star review, Mary! I'm glad that you had a great experience with our team through the purchase of your new home and that we could play a small part in making that happen. Also appreciate you sending Louis our...
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Mark & Ally were both very reachable even when Mark was on vacation! The process was easy and painless!
Reply from Mark Wiseman
August 31st, 2026 04:39 PM
Letitia, I'm happy to hear that you found both Ally and me accessible throughout the process. It's great to know that everything went smoothly and without hassle for you.
Keeping us informed and also educating us along the way without making us feel overwhelmed
Reply from Chris Cannon, Ruoff Mortgage
August 19th, 2026 02:25 PM
Thank you so much for the review and five star review, Jules! You guys were great to work with and I'm glad that you had a good experience during the purchase of your new home. If there's ever anything we can do to help you in the future -...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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