Carlsbad, CA
Carlsbad, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Melissa was easy to talk to . Attentive. Helpful
Reply from Melissa Sparks
August 24th, 2025 06:01 PM
Thank you, Brian, for sharing your thoughts. I'm glad to hear that you found our interaction to be easygoing and that my assistance was attentive and helpful. Supporting you through your purchase process was a pleasure. If there are any more...
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There are not enough words to say how great Melissa is! Her tenure should speak VOLUMES. Many friends have gone through similar loans and say they work with countless people. We have used GEM for our Mortgage, refinance, HELOC and each time...
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Reply from Melissa Sparks
August 21st, 2025 07:13 PM
Thank you, Kimberly, for such a heartfelt review. It means a lot to hear that you've had consistently positive experiences with each of your mortgage needs. I strive to be proactive and keep my clients well-informed throughout the process,...
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Melissa did an excellent job!
Reply from Melissa Sparks
July 24th, 2025 09:22 PM
Thank you, Felipe! I'm really glad to hear that you were pleased with my work. Your satisfaction is important to me, and it was my pleasure to assist you with your mortgage needs. If there's ever anything else you need in the future, don't...
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I couldn't have asked for a better experience. Melissa was patient with all my questions and I had a ton! And she was always very kind professional and thorough with every detail. This was my first time mortgage so I really appreciated how...
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Reply from Melissa Sparks
July 20th, 2025 07:01 PM
I'm so glad to hear that you felt comfortable throughout your first mortgage experience, Laurie. It was important to me to provide thorough guidance and address all your questions with patience. Even when things didn't go as planned with the...
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Melissa was always very responsive and quick to ans all my questions. She was very patient , and never made me feel like i asked too many questions. Melissa made my experience very smooth and as stress free as possible
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Reply from Melissa Sparks
June 9th, 2025 02:09 AM
I'm thrilled to hear that your experience was smooth and stress-free. It was a pleasure assisting you with your questions and ensuring you felt comfortable throughout the process. Thank you for your kind words and trust in Golden Empire Mortgage,...
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Good experience knows how to deal with last minute surpprise'
Melissa, you've done a very good job in saving the loan, thank you!
Reply from Melissa Sparks
May 30th, 2025 10:34 PM
I'm thrilled to hear that you had a good experience, Mario. It was my pleasure to assist you and ensure the loan process went smoothly, even with last-minute surprises. Thank you for your kind words and for trusting me with your loan needs.
Melissa made this experience great! She was very on top of everything and helped us throughout this whole process. Her communication and hard work was very appreciated.
Reply from Melissa Sparks
May 1st, 2025 03:55 PM
I'm thrilled to hear that your experience was great and that I could assist you effectively throughout the process. Your appreciation for my communication and hard work means a lot. Thank you for choosing Golden Empire Mortgage, Inc.
Melissa was responsive to all my questions and provided clear options for our loan. She was fantastic to work with and it felt like she had our best interest in mind.
Reply from Melissa Sparks
May 1st, 2025 03:03 PM
I'm thrilled to hear that you found the loan options clear and that I could address all your questions effectively. It was a pleasure working with you, and I'm glad I could support your needs. Thank you for your kind words and trust.
5-Star Review for Melissa – Mortgage Broker ExtraordinaireMelissa has handled our last four home loans, and each time she’s made the process seamless and stress-free. From the very beginning, she sets clear expectations and provides a well-organized...
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Reply from Melissa Sparks
April 17th, 2025 08:09 PM
I'm thrilled to hear about your positive experience with the loan process, Kimberley. It has been a pleasure assisting you through your home loans, and I am grateful for your kind words about my communication and support. Your recommendation...
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Melissa Sparks was amazing! She is extremely knowledgeable, and she went out of her way to make sure we understood every step of the process . Her professionalism, dedication, and attention to detail made this a great experience. I would wholeheartedly...
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Reply from Melissa Sparks
April 8th, 2025 06:20 AM
I'm thrilled to hear about your positive experience, Arturo. It was a pleasure guiding you through the process, and I appreciate your kind words and recommendation. Thank you for choosing Golden Empire Mortgage, Inc. for your purchase.
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)