B
Brookside, Kansas City, MO
Kansas City, MO
We’re a full-service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have ser... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Our loan was sold immediately after closing. The communication between people needs to be a lot better. We were not consulted upon making decisions. One day you are making a helix loan, next day a bridge loan to no loan. No communication.
read more
Reply from Terry & Peter O'Neill
July 7th, 2025 08:48 PM
Thank you for sharing your thoughts. We will use your feedback to identify areas where we can improve and provide a better experience in the future.
Terry was great through our whole process He is a great communicator and ended up helping get our deal over the line despite some last minute challenges. My only bit of feedback for opportunity for improvement would be developing a check list...
read more
Reply from Terry & Peter O'Neill
June 30th, 2025 02:43 PM
I’m grateful for your kind words! It's wonderful to know that you had a terrific experience with us. Our team strives to deliver excellence, and your feedback motivates us to continue doing what we love.
They were responsive and helpful.
Reply from Terry & Peter O'Neill
June 15th, 2025 07:36 PM
Thank you for the positive review. I hope you enjoy your new home. If you need anything, please give me a call.
Quick responses, always answered my questions and were available whenever we needed them.
Reply from The O'Neill Team
June 6th, 2025 02:16 PM
Thanks for the kind words Katie. And we wish you and Adam the best in your new home!
Better communication. Maybe a sit down talk about our options
Reply from Terry & Peter O'Neill
June 1st, 2025 10:35 PM
Thank you for the opportunity to assist you with your new home purchase. Please let me know if you have any questions.
Professional, available and knowledgeable!
Reply from Terry & Peter O'Neill
May 11th, 2025 02:30 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
Always a pleasure to work with Terry
Reply from Terry & Peter O'Neill
May 11th, 2025 02:30 PM
Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
Everything! From start to finish he was so wonderful to work with!
Reply from Terry & Peter O'Neill
May 7th, 2025 09:34 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
Mr O'Neill was thorough with his communication, and the process of documentation review via First State Bank's online process was on point and easy to access! Great experience all-together. Highly recommend!
Reply from Terry & Peter O'Neill
May 5th, 2025 03:19 PM
I’m grateful for your kind words! It's wonderful to know that you had a terrific experience with us. Our team strives to deliver excellence, and your feedback motivates us to continue doing what we love.
The service
Reply from Terry & Peter O'Neill
April 20th, 2025 02:37 PM
We appreciate your review and will take your feedback into consideration as we continue to enhance our services.
61–70 of 258
About
We’re a full-service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Time Zone
Central Standard Time (CST)
Disclaimer
First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org