Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Jim Lasota
Jim was attentive, quick to respond and answered all of our questions in a timely fashion. He made what can be a stressfull process super easy and pleasant!
Everything was Easy going and smooth thats what I appreciated about it all
Reply from Jennifer Coppola
February 20th, 2026 03:23 PM
It's great to know that you found the process easy and smooth, Luke. Making sure things go seamlessly is always my goal, and I'm grateful for your feedback. If you ever have more questions or need assistance in the future, feel free to contact...
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Excellent communication throughout the process. Mobile app and e-sign made signing all that stuff so convenient!
Reply from Jennifer Coppola
February 19th, 2026 03:24 PM
I'm glad to hear that you appreciated the communication and the convenience of the mobile app and e-sign features, Britain. Ensuring a smooth process is important to me, and I'm pleased it worked well for you. If there's anything else you need...
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Dave is absolutely wonderful to work with. He goes above and beyond to help any way he can. He makes what would normally be a stressful situation stress free. Dave has helped me many times over the years and I would trust him over and over...
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Reply from Dave Saylor
February 4th, 2026 07:29 PM
Thanks Suzette! If you ever know of anyone else looking for a mortgage, please send them my way :)
He stayed in constant contact with me. He went above and beyond the Call of Duty to handle my needs. Extremely knowledgeable of his profession. He would call or text me if he needed anything from me, Concerning my loan and he processed my loan...
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Reply from Christian Niendorf
February 6th, 2026 04:37 PM
I appreciate your feedback, Dennis. It's gratifying to know that my approach to staying in touch and addressing your needs made a positive impact. I strive to provide timely service, and it’s great to hear the process went swiftly for your...
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Great Experience
Reply from Christian Niendorf
February 4th, 2026 08:17 PM
Thanks for sharing your thoughts, Kevin. I'm pleased to know you had a positive experience. If you ever have any questions or need further assistance, feel free to reach out.
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Dave was extremely responsive and knowledgeabl!! Geeat experience!!
Reply from Dave Saylor
February 3rd, 2026 04:29 PM
Thanks Sarah, I hope to work together again soon!
Communication was great
Reply from Christian Niendorf
January 15th, 2026 04:13 PM
I appreciate you taking the time to share your feedback, Jay. It's important to me that communication meets your expectations, and I'm glad to hear it was effective for you. If there's anything else you'd like to discuss or need assistance...
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Very helpful and always walked through the process step by step while making it simple to understand and follow
Reply from Jennifer Coppola
December 29th, 2025 07:49 PM
I'm pleased to hear that I could help simplify the process for you, Preston. My goal is to make things as clear and easy as possible. If you have any more questions or need further assistance, please feel free to reach out.
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Any questions or concerns I had about the process, Dave made sure to clarify everything! Made the process easy for us!
Reply from Dave Saylor
December 12th, 2025 02:52 PM
Thanks Erika! Don't keep me a secret if you know anyone that could use my services. :)
51–60 of 1425
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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