Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
No surprises!
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
So glad you were pleased with your refi process - it was my pleasure to work with you! Thank you!
Jennifer is a true professional, excellent communication, knowledge, and service.
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Always a pleasure to work with you, Nick. Thank you!
for
How fast it all happened
for
Dustin Anderson
Dustin Anderson is easy going and helpful. He communicates with you every step of the way. Dustin helps you understand all the legal terminology and answers any question. He is very personable.
Reply from Dustin Anderson
September 27th, 2023 03:14 AM
Thank you for the kind words and nice review. I will continue to monitor your loan for future savings and financial benefits.
I dont know if it was Jennifer or someone else, but I was told too many times that I had all my paperwork in and then I was asked for more. The time it took to complete was so long that I lost my lock in rate and ended up paying more in interest....
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Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Sorry you felt this way, Eric. Sometimes the process takes longer or additional documentation is needed with unique situations such as yours. You and Kim were wonderful to work with and I hope you and your family enjoy your new construction...
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for
Dave Saylor responds promptly to every call and email which makes my job much easier and makes for an all together smooth process for my buyer! He is quick to answer questions which is great!
Reply from Dave Saylor
February 1st, 2022 02:20 PM
Thanks Rachel! You were great to work with as well! :)
Everything
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
ALWAYS a pleasure to work with you, Brian! Thank you!
for
Quick responses hard working and making the entire process understandable
This is our second Mortage that was handled by Jennifer. We could not have had a better officer to handle and keep us updated during our loan process. I feel she has a true friendship and is looking out for the client. Business is not always...
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Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thanks so much, Ken! My clients truly are my friends and the reason I do what I do. My team and I appreciate your kind words! Wishing you all the best!
All questions answered in a timely fashion.
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Hi Betsy! Thanks for the positive feedback - I appreciate you!
561–570 of 1425
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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