

Brighton, MI
A Higher Standard of Lending
Brighton, MI

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
The communication, follow-up, and working through the process every step to the closing.
There was a plan right from the start. Jennifer made sure I understood what was needed. She took my calls and responded to my texts. The transaction was smooth from start to finish.
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
It was great working you, Jim! I look forward to many more!
Jennifer and everyone at Highlands made everything easy and answered our questions quickly. The communication was excellent!
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you, Mariah! So happy we could make it happen for you - enjoy your new home!
Dustin was easy to work with and made everything simple for my wife and I to obtain our loan. We are happy with the service from Dustin and his team.
Flo possesses a high level of skill and knowledge specific to her position as as a mortgage specialist/officer. She worked effectively with our real estate professional and the whole process ran smoothly. This interaction was much more positive...
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Jennifer and her team really worked hard to save us money and make sure we had the best chance of not losing the house we wanted when an unexpected change happened financially. Thank you so much!
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
You are SO welcome, Angela! I'm so happy we could make it all work for you both - congratulations on your new home!
Flo is simply the best to work with. You never have to sit around waiting for an answer to your questions. She has a quick response time; and that is just what ya need. She knows her stuff.
All of our questions were answered and you gave us a simple list to follow to keep us on track. Everything went very smoothly.
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you, Scott! You both were great at getting us what we needed right away - we appreciate you!
Jennifer's attention to client needs and ability to talk a first time buyer through every financial aspect of the purchasing process. She is an exceptional partner to agents and buyers.
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you, Angie! It's always a pleasure to work with you and your awesome buyers!
Dave's attention to details and willingness to explore additional options to help us make an informed decision on the best financial path for our interests and needs.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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