Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Jennifer and Stacey were very timely with information and went the extra mile to make sure our home buying went as smoothly as possible. When we were turned down by multiple companies for my job as a travel nurse, they were able to figure out...
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Jennifer was very timely with information and went the extra mile to make sure our home buying went as smoothly as possible. When we were turned down by multiple companies for my job as a travel nurse, she was able to figure out everything...
read more
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you, Samantha - It was our absolute pleasure to work with you both!
Perseverance professionalism knowledge
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thanks so much, Mark! We appreciate you! Congratulations on your beautiful new home!
Excellent communication! Your Team GENUINELY CARES about your clients!
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Indeed we do, Joanne - THANK YOU for trusting us and allowing us to be a part of this adventure with you! Thank you for the kind feedback!
Good, clear communications
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thanks so much for your feedback, James - we appreciate you! Congratulations on your new home!
for
Dustin Anderson
Always kept us informed on our progress to closing
Reply from Dustin Anderson
September 20th, 2022 12:54 PM
Thank you very much for the review! I think it's important that my clients feel comfortable and up to date on everything :)
for
Dustin Anderson
Always timely communication
Reply from Dustin Anderson
September 20th, 2022 12:56 PM
Thank you! I know sometimes loan officers can get busy but I try to always be reachable and keep everyone informed throughout the whole process.
for
Dustin Anderson
The speed in which everything was done
Reply from Dustin Anderson
September 20th, 2022 12:57 PM
I work hard for my clients and try to ensure that the whole home buying process is smooth and memorable.
for
Dustin Anderson
When ever I needed Dustin to answer a question or give feed back he always went a step further
Reply from Dustin Anderson
September 20th, 2022 01:32 PM
Thank you for such a kind review! I care about my clients and I want them to feel that way.
Everything about the experience made ot great. I was able to secure my dream home thanks to the team at USA mortgage. They communicate on a regular basis as to what is going on and if there were any problems, they explained on how to correct...
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Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
We appreciate your awesome communication and your quick response to requests - it made our job much easier! Thank you, Jason! Congratulations on your new home!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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