Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
The attention to detail and the support when I had questions
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you for the feedback, Stephanie! We are always here if you need anything!
for
Dustin Anderson
Dustin got my client approved quickly and had multiple options and programs for him to choose from. He was always available when I needed him and had great advice even for me! The entire team made everything go smoothly and that is so greatly...
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Reply from Dustin Anderson
December 5th, 2022 04:56 PM
Your kind words are appreciated, Lauren! My team and I thoroughly enjoyed working with you and the client for a super-smooth transaction. Looking forward to future endeavors! Thank you!
for
Dustin Anderson
Constant communication and explaining the process along the way!! Thanks to your whole team!!!
Reply from Dustin Anderson
December 5th, 2022 04:58 PM
It was our pleasure Catherine! My team and I thoroughly enjoyed working with you and hope you are settled in and enjoying you new home!
for
Dustin Anderson
Everyones ability to help me any time night or day. Very Knowledgeable about thier field and their ability to explain things so I could understand.
Reply from Dustin Anderson
December 5th, 2022 05:02 PM
Thanks Andy! We know the process isn't always easy so we do our best to make things make sense! We try to make this as smooth and efficient as possible and we genuinely appreciate working with clients like you! We wish you nothing best the...
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for
Dustin Anderson
Dustin and his team were on top of it every step of the way. Their communication was impeccable. Even if it meant a phone call after hours. Great team to work with. Hope to do business with again in the future.
Reply from Dustin Anderson
December 5th, 2022 05:04 PM
Thanks Nicole! Your help going above and beyond for the client really helped to make this all possible! We are looking forward to the next time we get to work together! Cheers!
Great service
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you so much - we appreciate you! Congratulations on your beautiful new home!
Jennifer was amazing. Friendly, and answered all of my questions with patience! Even with a tricky self-employment situation, Jennifer made it work for us!
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you, David! My team and I enjoyed getting to know you both throughout this transaction and wish you ALL the best in your new home! We appreciate your feedback!
Prompt, hard working, kind, had our backs
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you, Rachel! You were a joy to work with and your great review is just icing on the cake! :) Congratulations on your new home!
I have no complaints about Jennifer's service and expertise handling our loan. She was always prompt and accurate with paper work and getting things done. I do question why she was so insistent on waiting to lock in the loan as the rate continued...
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Jennifer, Lisa and Stacy were very detail oriented, communicative, easy and super fun to work with! Thank you for securing our forever home!
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you, Kelly, we couldn't be happier for you and your family! It was our absolute pleasure to be a part of this journey with you! Congratulations on that gorgeous new home! :)
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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