Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
We could have avoided the closing extension if closing mechanics had been thought about a week earlier. But we got the job done and a back office is always swamped.
Jennifer offers great experience, professionalism and kindness. I very highly recommend her!
Reply from Jennifer Coppola
July 31st, 2023 02:25 PM
Thank you for the 5 star review Krista! I appreciate the kind words, it was a pleasure working with you!
Great communication. Always took the time to answer my questions. They made the whole process about as seamless as one could hope for! Highly recommended.
Reply from Jennifer Coppola
July 13th, 2023 04:24 PM
Thank you, Eric! Your experience is important to us, and I am thrilled to hear that yours was excellent. Congratulations on your home purchase! It was a pleasure working with you.
Very friendly and informative
Reply from Jennifer Coppola
July 13th, 2023 04:23 PM
Brandon, thank you so much for the kind review. I'm excited for you as you step into homeownership! Here's to a great new chapter in your life!
Quick and efficient
Reply from Jennifer Coppola
July 13th, 2023 04:22 PM
Chris, thank you so much for the 5 star review! It was a pleasure working with you as well.
The extended help, and service when more than usual circumstances were put forth on getting my morgage.
User friendly application process, great communication throughout the process with much needed step by step guidance, prompt response to questions. Thank you so much.
Reply from Jennifer Coppola
July 13th, 2023 04:21 PM
David, thanks so much for the generous and kind words and taking the time to leave a review. You were incredible to work with, and I'm so happy for you as you've entered this new chapter in your life: HOMEOWNERSHIP
for
Dustin Anderson
Dustin provided excellent customer service and was very prompt with all communication throughout the entire process. Smooth sailing!
Reply from Dustin Anderson
September 11th, 2023 02:56 PM
Thank you Mike! It was great working with you! I look forward to working with you again soon!
for
Dustin Anderson
Dustin was very professional, responsive and knowledgeable. His personal touch really set him apart from working with big box stores. Will definitely recommend him to family and friends as for future home financing needs. Thank you Dustin!
Reply from Dustin Anderson
June 29th, 2023 06:38 PM
Thank you Chad!! I'm so happy for you and Laura and the next chapter together!! :)
Jen's knowledge and ability to navigate the process made this work really well.
Reply from Jennifer Coppola
June 27th, 2023 03:30 PM
Thank you for the 5 star review Kim! I appreciate the kind words, it was a pleasure working with you.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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