Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
I appreciated the quick response I received whether it was email or a phone call.
Reply from Jennifer Coppola
August 10th, 2026 06:20 PM
Julie, I'm glad to hear that you appreciated the quick response through email and phone calls. Your feedback is valued, and I'm pleased I could assist you effectively.
Jennifer and her team!
Reply from Jennifer Coppola
August 7th, 2026 02:54 PM
Thank you, Paul! I'm grateful for your kind mention of me and my team. We appreciate your support!
It was a very smooth process and they answered all of our questions being first time home buyers, highly recommended using them for your mortgage process.
Reply from Jennifer Coppola
August 6th, 2026 03:16 PM
I'm pleased to hear that your mortgage process went smoothly, Austin. It's great to know we could answer all your questions as first-time homebuyers. Thank you for the recommendation!
The communication was great
Reply from Jennifer Coppola
August 5th, 2026 03:28 PM
I'm glad to hear that you appreciated the communication, Nicolle. Your feedback is valued and helps me continue to provide a positive experience.
Jennifer cares went above and beyond for us. She and her team is excellent and I would highly recommend them.
Reply from Jennifer Coppola
August 5th, 2026 02:59 PM
Thank you for your kind words, Deborah. I'm happy to hear that you felt supported by me and my team. Your recommendation means a lot to us!
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Dave was very helpful! I really liked that I could do everything threw emails.
Reply from Dave Saylor
August 3rd, 2026 02:44 PM
Kim, I'm glad to hear you found my assistance helpful and appreciated the convenience of handling everything through emails. Thank you for sharing your positive experience!
Communication. Advice. App. Convenience. Staff available for help.
Reply from Jennifer Coppola
July 30th, 2026 02:29 PM
Thank you, Michael, for highlighting these aspects. I'm pleased that you found the communication, advice, and convenience helpful, and that our staff was readily available to assist you.
She listened to my needs and went above and beyond to help me with nothing but succes! I couldn't of done it without he!
Reply from Jennifer Coppola
July 28th, 2026 03:04 PM
I'm thankful for your kind words, Angela. I'm glad I could assist you in achieving success and that my support made a difference. It was wonderful working with you!
Communication thru the whole process
Reply from Jennifer Coppola
July 17th, 2026 04:23 PM
I'm grateful for your feedback, Rick. It's good to know that you felt well-informed throughout the process. Thank you for sharing your experience!
Great customer service
Reply from Jennifer Coppola
July 16th, 2026 04:37 PM
Thank you for your feedback, Cameron. I'm happy to hear that you appreciated the customer service.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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