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Ruoff Mortgage - Bloomington, IN

Bloomington, IN

4.94

(1,731)

Mortgage

Mortgage Loan Officer

Contact Info

(812) 650-3800

Bloomington, IN

https://www.ruoff.com/lending-centers/bloomington

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM(Open now)

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(1,731)

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Communication

Reply from Sally Burks Elmore

September 13th, 2025 04:28 PM

Susan, I appreciate your feedback. It's great to know that communication made an impact on your experience. If there's anything else I can assist you with in the future, please don't hesitate to reach out.

Mortgage team was wonderful to work with and quick to respond to me with any answers I needed or to let me know of any answers to questions I had in the process so we could stay on track and on time for closing.

Reply from Owner

September 7th, 2025 10:08 PM

Thanks Shannon for the Google review! It's fantastic to know that the communication and responsiveness made the process smoother for you. I'm glad we could keep everything on track and on time for your closing. We're here for you if you have...

The process was smooth and explained in detail in what I needed to do and acomplish to keep things moving forward. Considering I was remote the entire process, I was kept in the loop and comunicated with every step of the way wth quick responses...

Reply from Karan Rastall, Ruoff Mortgage

September 3rd, 2025 04:29 PM

Thank you, Shannon! I'm glad to hear that your experience was clear and well-communicated. It's important to Jenn & I that you felt informed and supported, especially while managing everything remotely. Safe travels this weekend as you make...

The quick communucation and the above and beyond member service was better than any other company I have ever worked with. I felt like more than just a number.

Reply from Ryan Langley

September 12th, 2025 08:16 PM

It's great to hear that my communication and member service stood out to you. I truly value each client's experience and aim to provide personalized service. I'm thankful for your kind words and am always here if you need assistance in the...

Easy process from start to finish.

Reply from Heather Bozarth, Ruoff Mortgage

September 2nd, 2025 06:40 PM

Thanks Lili! I loved working with you guys and hope that house becomes a warm home for you all.

I think Vince did a great job of keeping me informed to push the process along. The only thing which was probably my fault is that I thought that the 2nd loan was already put in the 1640 Mortgage payment. I did know about a 2nd mortgage and...

Reply from Vince Weddle, Ruoff Mortgage

September 2nd, 2025 03:20 PM

Thank you for sharing your thoughts, Kyle. I'm glad to hear that you felt informed throughout the process. It seems there was some confusion regarding the payment details, and I appreciate your understanding. It's always my goal to ensure every...

Everything was transparent, and quick.

Reply from Sally Burks Elmore, Ruoff Mortgage

September 3rd, 2025 02:23 PM

Hi Brandon!Thank you so much for the 5.0 survey! I really appreciate your feedback! It was truly a pleasure helping you and your wonderful family be able to get a home in Bloomington! I am sure you are enjoying the ten minute commute versus...

scott & Justina were helpful and prompt in response every step of the way. Very grateful to have them on my team.

Reply from Scott Kieffner

September 11th, 2025 05:46 PM

I appreciate your kind words, Robert. It's great to know that you found both Justina and me helpful and prompt throughout the process. I'm grateful for the opportunity to assist you at Ruoff Mortgage. If there's anything more I can do for you,...

I knew I was in good hands the minute I steped in the door. Karan and her team made this whole process as smooth and easy as buying a new coat, only with a little more paperwork. I walked into her office with nothing but a curiousity about...

Reply from Karan Rastall

September 2nd, 2025 04:33 PM

Thank you so much for sharing this—I can’t tell you how much it means to me. It was such a privilege to help you through the process, and being part of your journey from curiosity to homeownership in such a short time was rewarding. Congratulations...

Clear, timely, friendly communication from Karan at every juncture. This was very easy from my side!

Reply from Karan Rastall

September 2nd, 2025 04:26 PM

I appreciate your feedback, Paula. It was very easy from my side, too! If you have any further questions or need assistance in the future, feel free to get in touch.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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