

Ruoff Mortgage - Bloomington, IN
Bloomington, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
communication was clear, the team was helpful and informative. The only feedback I would give is that I was the most unclear about closing day expectations mostly as it pertained to the wiring of funds. I did not realize that funds were to...
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Reply from Vince Weddle | NMLS# 320630 | Ruoff...
September 15th, 2023 04:06 PM
Dani,It was such a great pleasure working with you throughout the entire process. On our end, it's so helpful & important when our clients are prompt & responsive when we need signatures, personal documents, answers to questions, etc! You were...
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Ruoff Mortgage - Bloomington has received a review with 5 star rating from Jay G
Reply from Owner
September 15th, 2023 02:27 AM
Hi, Jay. Thank you very much for your rating! We are glad you had a pleasant experience.
Jason was incredible - he responded to all emails almost immediately and was on top of everything throughout the whole process. This was by far the best experience I've ever had in getting a loan/closing on a new home!
Everything went smoothly at closing
Reply from Sally Burks Elmore, Ruoff Mortgage
May 22nd, 2024 06:59 PM
I'm thrilled to hear that everything went smoothly for you at closing, Timothy! Your positive feedback means the world to me. It's a joy to know I could deliver a 5-star experience for you in your journey with Ruoff Mortgage. If you ever have...
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Everything went great!
Overall top notch service. Mandi made the process go very smoothly. 10/10 would recommend using
Reply from Mandi Eaton | NMLS# 1450494 | Ruoff...
February 12th, 2024 08:23 PM
Thank you, Wendi, for your exceptional rating and kind words. It was my pleasure to assist you and I'm thrilled to hear the process was a smooth one. Your recommendation means so much. Please do not hesitate to reach out should you need anything...
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Jason was great to work with. His communication helped to keep the process transparent and understandable while he quickly adapted to any changes.
Reply from Owner
September 7th, 2023 04:48 PM
Dear Lisa,Thank you for taking the time to leave us a review! We're thrilled to hear that Jason provided you with great service and effective communication throughout the mortgage process. We pride ourselves on transparency and adaptability,...
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There was a little error with the electronic system, these things happen. Jason went out of his way to work around it and to quickly adapt so that we could keep the process moving forward. His communication through that really helped to expedite...
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Scott was great with communication all the way through. We hit a little hiccup before final approval and Scott helped to resolve it as efficiently as possible. I was nervous about completing the mortgage process from 2 hours away but Scott...
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Reply from Scott Kieffner | NMLS# 664570 | Ruo...
September 4th, 2023 04:47 PM
Thanks Cherie for the kind words. You both were great to work with! I hope we get a chance to meet when you get settled! Go IU!
Scott has been a wonderful person to work with.
You need 50 of him!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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