Ruoff Mortgage - Bloomington, IN
Bloomington, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Being a first time home buyer trying to navigate through all of the documents with little assistance or understanding was frustrating. I would take that into consideration when dealing with first timers and making sure the processes are explained...
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Nick was always quickly available for questions and was always willing to help me look into different options. He made me feel comfortable and like my question were important
Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Jennifer W
Other than some confusion over our ability to get the loan, it was a pleasant experience. Scott was quick to respond, friendly and helpful.
The whole experience from first getting information about the loan and then going through all the steps went very quickly and efficiently. All the steps and the consequences of certain decisions were explained to me and all my questions were...
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Ruoff Mortgage - Bloomington
Working with Ruoff Mortgage was a great experience and I would highly recommend them to anyone seeking financial services when buying a house.
Reply from Owner
January 2nd, 2024 05:45 PM
Thank you, Nicole, for your positive review of Ruoff Mortgage! We are thrilled to hear that you had a great experience working with us and that you would highly recommend our services.
Brittany Eckerle was phenomenal with the entire process. She was very patient and answered my question regardless of the time of night. She took her time to explain each document to me. The rapport, connection and trust she built between us...
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Reply from Brittany Eckerle | NMLS# 2220711 | ...
December 29th, 2023 07:26 PM
Thank you so much for your kind words, Vetress! I am overjoyed to hear that you had such a positive experience with me at Ruoff Mortgage. I strive to provide the best service possible, and I'm glad it was reflected during our time working together....
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Loved working with this team! Great communication throughout the process and always answered questions. Easy to navigate app and websites used for document signing and submission. Very happy with our experience
Kept informed
Reply from Brittany Eckerle | NMLS# 2220711 | ...
January 31st, 2024 02:36 AM
Thank you, London, for taking the time to leave a review. I'm glad to hear that you felt informed throughout the process. Communication is paramount in the work we do at Ruoff Mortgage. I would be happy to assist with any future mortgage needs...
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My experience was in a timely fashion.
Reply from Sally Burks Elmore, Ruoff Mortgage
May 23rd, 2024 01:26 PM
I'm so glad to hear that you had a positive experience with the timely delivery of our services, Tracy. Your satisfaction is our top priority at Ruoff Mortgage. Thank you for the 5-star rating, it means a lot to us. Should you have any more...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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