

Ruoff Mortgage - Bloomington, IN
Bloomington, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Sally was wonderful for our purchase. This is our second time using Ruoff and I would recommend Sally a million times over!!!
Reply from Sally Burks Elmore
April 30th, 2024 07:51 PM
I'm thrilled to hear about your positive experience with me at Ruoff Mortgage, Ellie! Making your mortgage process smooth and easy is always my top priority, and it's wonderful to hear that this was reflected in your experience. Your recommendation...
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Heather was really helpful even when I asked questions after hours.
Reply from Heather Bozarth | NMLS# 427579 | Ru...
February 28th, 2024 01:04 PM
Thanks so much for the kind words and review. It was my pleasure helping you buy your first house!
The data collection for the application was was easy and followed up with reminders so I did not feel "abandoned" at any point in the process. Scott was great about answering questions as we made changes and everything came together easily....
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Reply from Scott Kieffner | NMLS# 664570 | Ruo...
March 6th, 2024 04:25 PM
Thank you for the kind words!
Matt was friendly and patient with us. He understood very clearly how we were starting with a HELOC that we were paying off and replacing with a mortgage. He was able to offer excellent advice as we went through this process.
Reply from Matthew Harding, Ruoff Mortgage
May 23rd, 2024 02:08 PM
Thank you for the opportunity to work with you!
Sally at Ruoff was dealt a pretty tricky hand with some of the details of my homebuying leverage and was able to make the deal work despite this. She was quick to reply to any of my questions and even made herself available over the weekend...
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Reply from Owner
May 9th, 2024 04:15 PM
Christopher, thank you so much for your thoughtful review. I'm delighted to hear that you had a positive experience with us and that we were able to help navigate your unique situation successfully. We strive to be there for our clients every...
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Sally was dealt a pretty tricky hand with my debt to income ratio and was able to make the deal work despite this. She was quick to reply to any of my questions and even made herself available over the weekend to answer my questions and get...
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Reply from Sally Burks Elmore
April 30th, 2024 08:07 PM
Thank you, Christopher, for your kind words and giving us a 5-star rating! I'm thrilled to hear that I was able to assist in navigating through the challenges presented by your specific situation. At Ruoff Mortgage, we strive to be as responsive...
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Ruoff Mortgage - Bloomington has received a review with 5 star rating from Sharon W
Reply from Owner
May 24th, 2024 01:43 PM
Thank you Sharon for the opportunity to help you guys. Please reach out anytime!
Matt answered all my questions clearly . He never dismissed my concerns. He was knowledgeable and respectful
Reply from Matthew Harding, Ruoff Mortgage
May 23rd, 2024 02:08 PM
Thank you for the opportunity to work with you!
Vince made getting my first mortgage a pleasant experience. We went step by step through each stage. I was able to acquire documents easily. Great communication skills, always responded in a timely manner. I was able to sell my condo & buy...
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Reply from Owner
February 21st, 2024 03:38 PM
We are thrilled to hear that you had a positive experience working with Vince and our team at Ruoff Mortgage. We strive to make the home buying process as smooth and stress-free as possible for our customers, and we are so glad that we were...
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Great communication throughout the experience. Highly recommend Mandi Eaton at Ruoff.
Reply from Owner
February 19th, 2024 02:28 PM
Thank you for your valuable feedback, Lynzy! We appreciate you taking the time to share your experience with Mandi and the Ruoff Mortgage team. We are glad to hear that you had a positive experience and that Mandi was able to help you with...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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