FirstBank Mortgage - Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Love working with Rebecca.
Her care for my / her clients is genuine
Her responsiveness and follow through excellent
Your products are competitive
Reply from The Jason Lee Group
August 30th, 2024 02:38 PM
We are thrilled to hear your positive feedback, Kenneth! It's great to know that Rebecca's dedication and genuine care for her clients stood out in your experience. We always strive to maintain excellent responsiveness and follow-through, and...
read more
Dolan and Pam have helped numerous clients of mine. They always do an excellent job helping the buyers navigate the mortgage loan process, communicate clearly with us each step, and are always willing to answer any questions.
We were not provided instruction to set up a wire transfer for closing. The result was very unpleasant relative to our closing process.
Reply from The Jason Lee Group
July 23rd, 2024 01:29 PM
Thank you for taking the time to share your feedback, James. We regret to hear about your experience regarding the wire transfer instructions for closing. We strive to provide clear and detailed information to all our clients, and it's apparent...
read more
Zane was patient and explained answers to the questions we had. Zane never gave up through challenges in the loan process.
for
Justin Lyles
Switched my client over to Justin at the last minute to save the deal and he moved swiftly and saved my client a ton of money
So grateful for First Bank! Justin Lyles and Crystal Bunn are an amazing team! Justing really helped my husband and I understand the loan the process, what to expect during the process. He answered all of our many questions and broke it down...
read more
Reply from Owner
May 28th, 2024 11:32 AM
Hello, Asia! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
Justin Lyles and Crystal Bunn were awesome! Justin gave us great information about the loan process and kept us in the loop of everything that was going on! Crystal worked really hard on getting my employment verification and keeping me updated...
read more
Reply from The Jason Lee Group
March 24th, 2025 05:49 PM
Asia, thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Justin and Crystal. They both truly care about our clients and strive to make the loan process as smooth as possible. It's wonderful...
read more
Smooth transaction
Reply from The Jason Lee Group
May 25th, 2024 04:58 PM
We're thrilled to hear that your transaction went smoothly, Linda! It's always our goal at The Jason Lee Group to provide efficient and seamless service. Your positive rating of 4.66 out of 5 stars means a lot to us. Thank you for allowing...
read more
Moved fast and did what you said you were going to do
Reply from The Jason Lee Group
May 25th, 2024 04:58 PM
We're thrilled to hear your experience with The Jason Lee Group at FirstBank Mortgage was a positive one, Eric! We always aim to deliver swift and reliable services, especially for important purchases. Your review reaffirms the hard work we...
read more
Because I think they did everything in their power to help us make our wish come true, I've heard about other experiences and always thought it wouldn't be easy. I'm so happy it wasn't the case with Dolan and Pam; it was GREAT ;)
Reply from Dolan and Pam Williams
May 24th, 2024 07:21 PM
It was a pleasure working with you! You were awesome to work with and made it easy for us!
801–810 of 4505
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433