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FirstBank Mortgage - Birmingham in Birmingham, AL

FirstBank Mortgage - Birmingham, AL

Birmingham, AL
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM(Open now)
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
95%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • L
    Leigh A F
    Alabaster, AL
    Posted on July 31st, 2024 09:14 PM
    Excellent communication and professionalism
  • J
    Joseph C
    MOUNT OLIVE, AL
    Posted on July 31st, 2024 04:47 PM
    Matt was very friendly and he helped us in any way he possibly could.
  • for
    Tim Harris, Jr.
    SFTP
    B
    Bobby D T
    PINSON, AL
    Posted on July 29th, 2024 04:10 PM
    Tim is the man!! And D'Andrea is the woman!!👌🏾
    Reply from Tim Harris, Jr.
    November 9th, 2024 06:50 PM
    I'm thrilled to hear you had such a positive experience, Bobby! It was a pleasure assisting you with your purchase. Thank you for trusting me and FirstBank Mortgage. Your kind words and stellar rating mean the world to me. Don't hesitate to...
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  • M
    Marzetta D
    GARDENDALE, AL
    Posted on July 29th, 2024 02:57 PM
    I would have liked more communication. Responses were delayed at times and that can cause a delay in closing.
    Reply from The Jason Lee Group
    August 30th, 2024 02:37 PM
    Thank you for your feedback, Marzetta. We're sorry to hear that you had a less than satisfactory experience with us regarding communication. Please note that The Jason Lee Group always strives for timely and effective communication with all...
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  • P
    Paige S
    SPOKANE, WA
    Posted on July 28th, 2024 01:24 PM
    I want more personal contact. Not just automatic messages. I want to be coached and someone to thoroughly take me through the loan process. Your interest rates are excellent but I think you need more of the personal touch
    Reply from The Jason Lee Group
    August 30th, 2024 02:37 PM
    Thank you for your honest feedback, Paige. We're glad to know you found our interest rates excellent. We understand your need for a more personalized experience and we apologize if our service fell short of your expectations. At The Jason Lee...
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  • J
    Joseph L
    JEMISON, AL
    Posted on July 25th, 2024 12:18 AM
    Everyone was so nice, kind and helpful. Made our process much easier. We really appreciate you working with us.
    Reply from The Jason Lee Group
    July 25th, 2024 12:29 PM
    We're thrilled to hear about your positive experience, Joseph! It's always great to know that we were able to make your buying process smoother. We truly value your appreciation and the perfect rating you gave us. Do remember, The Jason Lee...
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  • L
    Linsey K
    VESTAVIA HILLS, AL
    Posted on July 24th, 2024 06:51 PM
    Outstanding service from Matt and his team to help get my loan process go very smoothly.
  • for
    Justin Lyles
    SFTP
    A
    Antonea H
    ALABASTER, AL
    Posted on July 24th, 2024 06:51 PM
    Just did a great job communicating with me and the client. I loved how it was easy to work as a team throughout the entire process.
  • C
    Courtney Y
    Posted on July 23rd, 2024 02:33 PM
    The Jason Lee Group has received a review with 5 star rating from Courtney Y
    Reply from Owner
    September 12th, 2026 12:55 AM
    We're elated to know that you had a 5-star experience with The Jason Lee Group, Courtney. Your kind rating is a testament to our constant drive to deliver exceptional service. We truly appreciate your endorsement and look forward to continue...
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  • C
    Courtney Y
    HOOVER, AL
    Posted on July 23rd, 2024 02:32 PM
    Everyone was very kind and helpful. I would 100% recommend Jason to anyone looking to buy a home.
    Reply from The Jason Lee Group
    July 23rd, 2024 02:37 PM
    Thank you, Courtney, for the perfect rating and the positive feedback! We are thrilled to hear about your excellent experience with The Jason Lee Group at FirstBank Mortgage. Your generous recommendation means a lot to us. We strive to provide...
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433