Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Repeat customer and forever will be!
Reply from Gloria Jackson
November 15th, 2023 07:16 PM
Thank you, Molly.
Gloria was so nice and easy to work with! Great communication
Reply from Gloria Jackson
November 15th, 2023 07:16 PM
Thank you, Mallory.
She was understanding and too her time with me.
Wendy was extremely helpful and knowledgeable regarding the entire home buying process. She made purchasing my first home easy and seamless
Reply from Wendy Baker
October 7th, 2023 05:36 PM
I'm absolutely delighted to hear that you found the home buying process easy and seamless, Terry. It's always my goal to provide helpful and knowledgeable service, so your positive feedback means the world to me. Thank you for choosing First...
read more
Wendy made the entire mortgage experience painless and simple. As I was relocating for my job, Wendy and her team handled all the moving pieces and kept me in the loop as I needed to take action and be prepared along the way. I felt very supported...
read more
Reply from Wendy Baker
October 4th, 2023 12:40 PM
Thank you so much for your kind words, Brett. I'm thrilled that you had such a positive experience with the mortgage process. My team and I work hard to keep everything as clear and transparent as possible, and we're glad to hear that you felt...
read more
Gloria went out of her way to make herself available and took time to explain multiple confusing subjects in a way we could understand and feel comfortable on the process.
Wendy was there for me every step of the way! She did an amazing job making sure that all of my questions were answered.
Reply from Wendy Baker
September 19th, 2023 02:07 PM
I'm so glad to hear that you had a positive experience, Holly! Your satisfaction is my top priority, and I'm delighted I could assist you effectively and provide the necessary guidance. It was a pleasure serving you at First Federal Bank. Don't...
read more
Gloria was incredible both myself and my parents had a lot of questions going into this process and Gloria was able to answer all of them, making us all feel at ease. Gloria was also very upfront about everything as well which was helpful because...
read more
Always available and very knowledgeable. Worked tirelessly to get best rate and paperwork completed in timely manner.
Reply from Wendy Baker
September 9th, 2023 02:16 AM
Thank you so much for your kind words and the perfect rating, Christine. I'm thrilled to hear that you found my service knowledgeable and timely. I always strive to secure the best rates for my clients at First Federal Bank and your validation...
read more
Everything was explained completely. Questions were welcomed. There were not any surprises.
Reply from Wendy Baker
September 1st, 2023 11:15 PM
I'm truly delighted to hear about your positive experience, Jennifer. Transparency is key in my approach and I'm glad to know that you welcomed this. It's always my aim to ensure that my clients are well-informed and feel comfortable to ask...
read more
191–200 of 612
About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!

