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Gregory F
Posted on February 13th, 2024 02:08 AM
Friendly and communicative! Everything was smooth and straight forward. Every question I had was answered and explained thoroughly. This made it very easy as a new home buyer!
Reply from Wendy Baker
February 13th, 2024 03:21 AM
I'm absolutely thrilled to hear about your positive experience, Gregory! It was a pleasure to guide you through your home buying journey. Your feedback reaffirms the value we place on clear communication and customer service here at First Federal...
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Justin C
Posted on January 10th, 2024 11:40 AM
I’m not comfortable doing things I don’t fully understand and Wendy is happy to explain any questions I have
Reply from Wendy Baker
January 10th, 2024 12:00 PM
Dear Justin, thank you for the kind review and the top rating. I understand that financial matters can be complex, and I'm more than happy to take the time to ensure you fully understand all aspects of our services. I'm here to assist you anytime....
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Christopher M
Posted on January 4th, 2024 05:08 PM
Windy was awesome
Reply from Wendy Baker
January 4th, 2024 05:18 PM
I'm thrilled to hear that you have had a positive experience, Christopher! Your favorable rating and review mean a lot to me. It was my pleasure to assist you and I'm glad you found my services to be awesome. Thank you for choosing First Federal...
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Michael H
Posted on January 3rd, 2024 11:37 AM
Scott provided very timely feedback and reminders when necessary to make our transaction go smoothly.
Reply from Scott Nilsen
January 3rd, 2024 12:07 PM
I'm truly pleased to hear that you found our transaction process smooth, Michael. Your satisfaction is my top priority, and I strive to make every interaction as efficient as possible. Your feedback will undoubtedly motivate me to maintain...
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Bassam H
Posted on January 2nd, 2024 12:51 PM
You have made everything smooth and perfect
Reply from Gloria Jackson
January 2nd, 2024 08:53 PM
I'm truly delighted to hear that you had a smooth and perfect experience with us at First Federal Bank. Your satisfaction is our priority and knowing we have achieved that makes all our efforts worthwhile. Thank you for the full rating, Bassam....
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Thony A
Posted on January 1st, 2024 05:46 AM
Truly appreciate the helps and doing business with Tonya.
Reply from Tonya Yarchak
January 1st, 2024 04:26 PM
I'm incredibly grateful for your kind words and positive rating, Thony! I'm pleased to know you've had a satisfying experience with me at First Federal Bank. If there's anything further you need or any questions you have in future, don't hesitate...
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Dale B
Posted on December 28th, 2023 12:56 PM
Gloria has helped us buy three homes over the years. She is always available to answer questions and really cares about our having a trouble free closing. We have recommended Gloria to friends and family, and she gave them super service too!...
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Reply from Gloria Jackson
December 28th, 2023 02:08 PM
Thank you Dale!!!!
Kimberly W
Posted on December 20th, 2023 04:19 PM
Tonya was great. Very informative and easy to work with.
Reply from Tonya Yarchak
December 20th, 2023 05:22 PM
I truly appreciate your kind words, Kimberly! It was a pleasure working with you too. At First Federal Bank, we pride ourselves on delivering informative and effortless services to our customers. Your high rating means a lot to me. If you have...
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Jordan T
Posted on December 13th, 2023 06:58 PM
Wendy made this whole process seamless and easy for me and my family! Communication was 10/10 throughout the entire process and Wendy was incredibly thoughtful and productive with each response. We were under multiple time crunches and Wendy...
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Reply from Wendy Baker
January 4th, 2024 09:54 AM
Thank you so much for your kind words, Jordan. I make it my priority to deliver seamless and easy services to each of my clients, and I'm delighted to hear that you had such a positive experience with me at First Federal Bank. Your satisfaction...
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Jaymee H
Posted on December 8th, 2023 08:19 PM
Gloria Jackson and team!!
Reply from Gloria Jackson
December 8th, 2023 09:18 PM
Thank you Jaymee.
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