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Reviews from Web
Super responsive and very helpful!!!
Reply from Wendy Baker
March 4th, 2024 10:41 PM
I'm thrilled to hear that you had such a positive experience, Kirsten! It was my pleasure to assist you with your purchase. At First Federal Bank, we always strive to be super responsive and helpful to meet our customers' needs. Your feedback...
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Rachel is an excellent loan originator. Professional, knowledgeable, prompt and always there to help. Highly recommend and she’ll be my go to if I ever needs loan.
Reply from Rachel Trowbridge
March 2nd, 2024 03:47 PM
Thank you so much for the kind words, Lingling! It was truly a pleasure to assist you with your purchase. Hearing that you had a positive experience is the best thing we could hope for! Your recommendation means a lot to us at First Federal...
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Great communication, speedy responses to questions.
Reply from Scott Nilsen
February 27th, 2024 02:53 PM
I'm really grateful for your thoughtful review, Ashleigh. I always strive to provide quick and clear communication to make the loan process as smooth as possible. I'm glad to hear that you felt this during your purchase. Thank you for choosing...
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Friendly and communicative! Everything was smooth and straight forward. Every question I had was answered and explained thoroughly. This made it very easy as a new home buyer!
Reply from Wendy Baker
February 13th, 2024 03:21 AM
I'm absolutely thrilled to hear about your positive experience, Gregory! It was a pleasure to guide you through your home buying journey. Your feedback reaffirms the value we place on clear communication and customer service here at First Federal...
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I’m not comfortable doing things I don’t fully understand and Wendy is happy to explain any questions I have
Reply from Wendy Baker
January 10th, 2024 12:00 PM
Dear Justin, thank you for the kind review and the top rating. I understand that financial matters can be complex, and I'm more than happy to take the time to ensure you fully understand all aspects of our services. I'm here to assist you anytime....
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Windy was awesome
Reply from Wendy Baker
January 4th, 2024 05:18 PM
I'm thrilled to hear that you have had a positive experience, Christopher! Your favorable rating and review mean a lot to me. It was my pleasure to assist you and I'm glad you found my services to be awesome. Thank you for choosing First Federal...
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Scott provided very timely feedback and reminders when necessary to make our transaction go smoothly.
Reply from Scott Nilsen
January 3rd, 2024 12:07 PM
I'm truly pleased to hear that you found our transaction process smooth, Michael. Your satisfaction is my top priority, and I strive to make every interaction as efficient as possible. Your feedback will undoubtedly motivate me to maintain...
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You have made everything smooth and perfect
Reply from Gloria Jackson
January 2nd, 2024 08:53 PM
I'm truly delighted to hear that you had a smooth and perfect experience with us at First Federal Bank. Your satisfaction is our priority and knowing we have achieved that makes all our efforts worthwhile. Thank you for the full rating, Bassam....
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Gloria has helped us buy three homes over the years. She is always available to answer questions and really cares about our having a trouble free closing. We have recommended Gloria to friends and family, and she gave them super service too!...
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Reply from Gloria Jackson
December 28th, 2023 02:08 PM
Thank you Dale!!!!
Wendy made this whole process seamless and easy for me and my family! Communication was 10/10 throughout the entire process and Wendy was incredibly thoughtful and productive with each response. We were under multiple time crunches and Wendy...
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Reply from Wendy Baker
January 4th, 2024 09:54 AM
Thank you so much for your kind words, Jordan. I make it my priority to deliver seamless and easy services to each of my clients, and I'm delighted to hear that you had such a positive experience with me at First Federal Bank. Your satisfaction...
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!

