Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Wendy is an amazing communicator! She tells you exactly what to expect and why things cost the way they do! She is also very encouraging, while maintaining a realistic outlook.
Reply from Wendy Baker
June 26th, 2024 02:40 PM
Thanks so much for your positive review, Mack. I'm thrilled to hear that you were satisfied with the communication and information provided during your purchase process. It's always my goal to ensure clarity and maintain a realistic outlook...
read more
Gloria Jackson
Reply from Gloria Jackson
June 18th, 2024 04:06 PM
I'm thrilled to hear that you had such a positive experience with your loan purchase, David. It was an absolute pleasure working with you and helping you navigate the process. I'm grateful for the 5-star rating and your kind words. I'm here...
read more
As a first time homebuyer, I felt secure and informed throughout the entire process. Gloria did a great job of educating me at each step. I am thankful for her knowledge and patience.
Reply from Gloria Jackson
June 18th, 2024 04:05 PM
I'm overjoyed to read your feedback, Catherine! It was a pleasure assisting you with your first home purchase. I'm glad that you felt secure and informed throughout the process, as it is my priority to ensure that my clients understand every...
read more
Scott went above and beyond what was required to make our process great! He gave helpful insight to help us use our money wisely.
Reply from Scott Nilsen
June 17th, 2024 10:52 AM
Thrilled to hear that you had a great experience, Robert! It was my pleasure to go the extra mile to ensure your process was smooth. Giving useful advice to make your financial decisions easier is part of the job, and I'm glad it made a difference...
read more
Wendy helped make our first time home buyer’s process so smooth!
Reply from Wendy Baker
June 13th, 2024 05:27 PM
I'm thrilled to hear that your first-time home buying process was smooth, Jessica! It was an absolute pleasure to assist you throughout this journey. Your positive feedback means a lot and it's always wonderful to hear that my efforts are making...
read more
Wendy is awesome. She helped me understand the home buying process. She answered all my questions and made buying a home alot easier. I couldn't have had a better loan originator. She has alot of experience and communicates with you that is...
read more
Reply from Wendy Baker
June 7th, 2024 03:37 PM
Hello Benjamin, your feedback has put a real smile on my face! It was an absolute pleasure to guide you through your home buying journey. I'm thrilled to know that my communication and experience played a role in making this process easier...
read more
Appreciate the service and attention, replied quickly to text, emails, did a great job!
Reply from Yvonne Albaugh
May 21st, 2024 02:37 PM
So pleased to hear that you appreciated the service, Mark. Your satisfaction is my top priority, and I'm glad that I was able to respond quickly to your texts and emails. It was a pleasure assisting with your purchase at First Federal Bank....
read more
I appreciate the promptness of communication as well as everyone’s availability throughout the process
Reply from Rachel Trowbridge
May 14th, 2024 09:38 PM
Thank you Tyler and Katherine. It was a pleasure working for you, and I hope you enjoy your new home!
Gloria is one of the best in her field! We’ve used her for two houses and she’s been amazing each time
Reply from Gloria Jackson
May 13th, 2024 01:41 PM
I'm thrilled to hear that you had such a positive experience, Cameron! It's always a joy to work with you on your home purchases. Your high rating and kind words truly mean a lot to me. This is why I love what I do at First Federal Bank. Rest...
read more
Clear, concise communication. A pleasure to work with.
Reply from Gloria Jackson
May 1st, 2024 09:33 PM
I deeply appreciate your kind words and the perfect rating, Ethan. It was indeed a joy to assist you with your purchase. Clear, concise communication is something I strive for and I'm glad it made the process smoother for you. Thank you for...
read more
151–160 of 612
About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!

