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Everything was done in a timely manner.
Great to work with! Such a pleasant experience.
Reply from Wendy Baker
December 15th, 2024 03:34 PM
I'm thrilled to hear that you had such a positive experience, Kelby! It was a pleasure working with you on your second purchase money loan. I always aim to provide the best service possible, so it's rewarding to hear that it made a difference....
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Had a wonderful experience using Wendy and First Federal!!
Reply from Wendy Baker
December 15th, 2024 01:08 AM
Thank you for the positive feedback, Steven! I'm thrilled to hear about your wonderful experience with us at First Federal Bank. It was a pleasure assisting you with your purchase. Your satisfaction is our biggest reward. We hope to be of service...
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Best interest rate, closing costs, ease of process, and the most helpful and responsive loan originator, Yvonne Albaugh. She was so fast in her responses to questions and made the whole process very easy. Recommend 10/10.
Reply from Yvonne Albaugh
December 12th, 2024 03:23 PM
Amanda, thank you for the stellar review and the 5-star rating! I'm thrilled to hear that you found the refinance process easy and satisfactory. It was my pleasure to assist you, and your recommendation means a lot to me and the whole team...
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Because Gloria was very nice
Reply from Gloria Jackson
December 9th, 2024 05:26 PM
Thanks so much for your kind words, Errol. I'm thrilled to hear you had a good experience with me at First Federal Bank. Your positive feedback is greatly appreciated. If you ever need assistance with a loan purchase or any other banking service...
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Great follow-up each step
Reply from Gloria Jackson
November 21st, 2024 12:24 AM
I'm thrilled to hear about your positive experience, Jimmy! It was my pleasure to guide you through each step of the purchase process at First Federal Bank. Your 5-star rating is greatly appreciated! Please feel free to reach out if you need...
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Scott was extremely helpful, prompt in answering my questions and keeping me updated throughout the process. He was able to help push the process along and have everything completed within the timeframe I was hoping for. Highly recommend, Scott!...
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Reply from Scott Nilsen
November 20th, 2024 02:43 PM
I'm really glad to hear that you had a positive experience, Jacqueline! Your feedback means a lot to me. I strive to provide the best service possible and to meet the needs of my clients promptly and efficiently. Thank you for choosing First...
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The level of communication was exceptional. Gloria even dropped by my house to help find the paperwork I needed to satisfy the underwriter. I felt supported every step of the way.
Reply from Gloria Jackson
November 14th, 2024 06:14 PM
I'm sincerely touched by your kind words, Pam. It was indeed a pleasure assisting you through your purchase process. I always strive to provide the best service, and I'm thrilled to hear that it was reflected in our interaction. Should you...
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Great communication during the loan process. Kept me and my wife up to date and fully in the know of what was happening and what to expect.
Reply from Wendy Baker
November 4th, 2024 01:21 PM
I'm so glad to hear that you had a positive experience, Adam! Transparency and communication are values that we hold in high regard at First Federal Bank. I'm thrilled to know that you felt informed and confident during the loan process. Thank...
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Gloria is the best!! Took care of everything for us. She was on top of whatever was needed all the way to closing.
Reply from Gloria Jackson
October 2nd, 2024 05:27 PM
John, thank you so much for your glowing review! I'm thrilled to hear your loan process went smoothly. It was my pleasure to assist you with your purchase, ensuring it was as stress-free as possible. I strive to stay on top of all necessary...
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!

