
Barstow, CA
Barstow, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Reviews from Web
He really explained the processes and what to expect next.. that made the process a little less stressful.
Reply from Tim Silva
December 18th, 2025 05:26 PM
I'm glad to hear that my explanations helped make the process less stressful for you, Sarah. Ensuring a clear understanding of what to expect is important to me, and I'm pleased it contributed positively to your experience. If you have any...
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Given the bumps along the way we were still able to get everything handled and taken care of.
Reply from Tim Silva
December 17th, 2025 10:38 PM
I appreciate your patience and understanding, Timothy. Navigating through bumps in the process can be challenging, but I'm glad we were able to address everything and reach a successful outcome. Your quick assistance to addressing those bumps...
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Everything
Reply from Tim Silva
November 11th, 2025 02:10 PM
I appreciate your concise feedback, Andrew. If there's anything specific you'd like to discuss or if there's more I can assist you with, feel free to reach out.
Made sure every detail that I needed to know was known. Kept in contact with through every step of the process. I couldn't be more grateful and couldn't have chosen a better person to handle my situation.
HIGHLY RECOMMEND
Thank you
Reply from Tim Silva
October 30th, 2025 04:45 PM
I'm glad to hear that you felt informed and supported throughout the process, Michael. Being in close contact to ensure you had all the details was a priority for me. Your trust means a lot, and I appreciate your recommendation. If you have...
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Tim Silva has received a review with 5 star rating from Mark U
Reply from Owner
October 30th, 2025 04:46 PM
I appreciate the positive rating, Mark. Thank you for your support.
Tim Silva was great always stayed in contact with me about what was needed to get the job done. Very respectful and up strught to the point. Answered ally questions when asked in a timly manner. Highly recommend. A+ service
Reply from Owner
October 30th, 2025 04:46 PM
I appreciate your kind words, Mike. Staying in contact and ensuring all your questions were answered promptly was important to me. I'm glad to hear that you felt respected and informed throughout the process. Thank you for your recommendation—if...
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Communication
Reply from Tim Silva
October 28th, 2025 02:04 PM
I'm glad you found the communication effective, Randy. Ensuring clear and consistent updates is important to me, especially during such a significant process like purchasing a home. If you have any further questions or need more assistance,...
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Tim Silva was great at keeping me posted and fixing issues prom
Reply from Tim Silva
October 27th, 2025 04:08 PM
I appreciate your feedback, Mark. Keeping you informed and addressing any issues promptly was important to me. I’m glad to hear that my efforts made a positive impact on your experience. If there's anything further you need, please don't hesitate...
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If I were to buy a house again I would go through GEM! It was a great experience. Tim was awesome!
Reply from Owner
October 20th, 2025 02:32 PM
Your feedback is greatly appreciated, Jennifer. I'm glad that you had a positive experience with the home buying process through Golden Empire Mortgage, Inc. It was nice to be a part of your journey. If you need any assistance in the future,...
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Tim was on top of everything from the beginning and worked hard to make sure we were able to get the house we wanted and needed . Thank you Tim!
Reply from Tim Silva
October 20th, 2025 07:43 PM
I'm pleased to know that the process went smoothly for you, Jennifer. Making sure you secured the house you wanted was a priority for me, and I'm grateful for your trust throughout the journey. If there's anything else I can assist you with,...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)