Barstow, CA
Barstow, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
the process from start to finish
Reply from Tim Silva
July 23rd, 2026 02:12 PM
I'm happy to hear that the process from start to finish met your expectations, Kristopher. Thank you for the positive feedback. If you ever need assistance in the future, please feel free to reach out.
for
very informative kept us in loop if there was any questions they were answered really made you feel family helping family.
Reply from Tim Silva
July 21st, 2026 02:22 PM
Thank you for your kind words, Dustin. I'm glad that you felt well-informed and supported throughout the process. It's wonderful to hear that the experience felt like family helping family. If you have any more questions or need assistance...
read more
for
Barstow
Tim was great through the entire process. He was very communicative through the process of buying my house. We had a very short 21 day escrow that was closed on time. He is very professional and friendly. Would definitely recommend!!!!
Reply from Owner
May 15th, 2026 12:00 AM
Thank you, Samy, for the perfect rating. I appreciate your support and trust in my services. Please let me know if there's anything else that I can help you with in the future.
for
Tim was great through the entire process. He was very communicative through the process of buying my house. We had a very short 21 day escrow that was closed on time. He is very professional and friendly. Would definitely recommend!!!!
Reply from Owner
May 7th, 2026 12:46 PM
Thank you, Samy, for the perfect rating. I appreciate your support and trust in my services. Please let me know if there's anything else that I can help you with in the future.
for
Everything went smooth from start to finish. Tim was very good at communicating everything and answer any questions I had. We had a tough 21 day escrow and we got it done without any issues. Very friendly and professional!
Reply from Tim Silva
May 9th, 2026 02:36 PM
I'm glad to hear that everything went smoothly, Samantha. I'm pleased that my communication during the 21-day escrow was helpful for you. Thank you for your kind words about my professionalism and friendliness. If you have any more questions...
read more
for
Tim is very helpful and keeps you updated. Tim is overall very professional.
Reply from Tim Silva
March 5th, 2026 04:52 PM
I'm glad to hear that you found my support helpful, Rudy. Keeping clients informed and maintaining professionalism are important aspects of my work. If you have any further questions or need assistance in the future, please feel free to reach...
read more
for
Tim Silva has received a review with 5 star rating from Joshua M
Reply from Owner
February 23rd, 2026 02:54 PM
I appreciate your rating, Joshua. Thank you for your support.
for
Clear communication, expectations, and availability...I think that's most important when you are dealing with money.
Reply from Tim Silva
February 23rd, 2026 02:55 PM
I appreciate your insights, Joshua. Clear communication and setting expectations are indeed crucial when handling financial matters. It's rewarding to know that these aspects were important for you during the refinance process. Should you have...
read more
for
Tim was great quick response times, Honest and would recommend him to friends and family!
Reply from Tim Silva
December 19th, 2025 05:12 PM
I appreciate your feedback, Christian. It's important to me to respond quickly and maintain honesty throughout the process. Thank you for your recommendation to friends and family. If there's anything else I can assist with in the future, just...
read more
for
Tim Silva has received a review with 5 star rating from Sarah G
Reply from Owner
February 23rd, 2026 02:55 PM
I'm grateful for the excellent rating, Sarah. If there's anything I can assist you with, please feel free to reach out.
10 of 338
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)