Austin Central, TX
A Higher Standard of Lending
Austin, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Communicative, patient, got the job done.
Reply from James Sikes
September 23rd, 2025 04:23 PM
It's a pleasure to know you found the process communicative and efficient. Being patient and ensuring everything gets done as promised is important to me. Should you have any more needs or questions moving forward, feel free to get in touch....
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Hilary and I would like to thank Jim for making the process streamlined and efficient through everyone's busy summer schedules.
Reply from James Sikes
September 4th, 2025 11:35 AM
I'm grateful for your thoughtful feedback. Making the process as efficient as possible, especially during busy times, is always my goal. I appreciate your kind words, and I'm here if you need assistance in the future. Best regards!
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Jim went above and beyond my expectations of what a mortgage broker is. He always picked up my calls, even after hours. He guided me through every step of the process , was extremely knowledgeable and made things happen. Huge thanks to Jim...
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Reply from James Sikes
August 31st, 2025 10:30 AM
Thank you very much, Hilary, for sharing your experience. I'm thrilled that I could exceed your expectations and that my guidance was valuable to you. It’s crucial to me to be there for my clients whenever they need support, and I'm pleased...
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Working with Linda was AMAZING! She'll treat you like family and makes it her mission to make sure everything's as you want it or provides you with friendly/ helpful alternatives. Really a great person to work with and so knowledgeful!!!
Reply from Linda Lee
August 18th, 2025 11:40 PM
Thank you so much Cristian!!! You were a joy to work for! I have the best job ever that allows me to help great people like you to start their life as a homeowner!!! May you continue to be Blessed with all the best the future holds for you!...
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Linda was with us the whole way! At the made it easy for us to understand what we could quality for and why. There was never a form left unexplained or questions left on answered. Linda went above and beyond helping us get info on every property...
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Reply from Linda Lee
July 20th, 2025 01:58 PM
I'm so grateful for your kind words, Cherish. It was truly rewarding to guide you through the mortgage process and help make things as clear as possible for you. I'm pleased to know that every detail felt addressed and that you felt secure...
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I have done several transactions with Linda over the years and she is always very informative on any questions I, or my clients, may have. She is quick to respond and always very professional.
Reply from Linda Lee
July 14th, 2025 06:52 PM
Thank you so much Stephanie! I like to think of my customers as family and thus are treated as I would want to be treated! You always make my job easier!!! I LOVE teaming up with you!
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Linda is very knowledgeable in her field and the real estate market. Our mortgage was a unique one and it took Linda skill and experienc to get it done.
Reply from Linda Lee
June 30th, 2025 02:51 AM
Thank you so much for your vote of confidence!!! Your situation was unique, but the end result was due to your faith in my vision and your unwavering support and cooperation. It was nothing short of an excellent joint effort! Enjoy your beautiful...
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Linda did such a good job explaining everything to us and gave us options on different loans we could choose from and even took the time to explain the benefits of the different ones. While we were shopping around for a house to buy if we found...
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Reply from Linda Lee
April 8th, 2025 01:19 PM
I'm thrilled to hear that you had a positive experience with the mortgage process. Providing clear explanations and exploring loan options with you was a pleasure, and I'm glad I could assist with monthly payment estimates. Your satisfaction...
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We Appreciate everything she did for us! There is to much to mention, but the greatest thing about Linda was how she made us feel like we were a family!
Reply from Linda Lee
April 3rd, 2025 03:42 PM
Thank you so much Dale! I've always believed the test of true customer service is treating customers the way you would want to be treated! It also requires that I understand the wishes and needs of the customer as well as provide advice regarding...
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Linda was awesome. Anytime I had questions or sent her emails she was quick to respond. She was always friendly and kept me in the loop every step of the way.
Reply from Linda Lee
February 24th, 2025 03:39 PM
Thank you so much Alexis! Homeownership is such a huge achievement and I'm so proud of y'all! I'm honored to have been a part of making this happen and pray you will enjoy many wonderful memories for years to come! CONGRATULATIONS!!!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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