Austin Central, TX
A Higher Standard of Lending
Austin, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Linda is a weath of Knowledge and always on top of the process. She is always steps ahead of what is needed letting her clients know what to expect and managing expectation and timing. I have worked multiple time on my personal mortgage with...
read more
Reply from Linda Lee
October 19th, 2026 03:25 PM
Thank you so much Steve!!! Your attentive responses to anything asked of you is what made the difference in being able to close in advance of the closing! I look forward to future transactions and providing your buyers with the same valuable...
read more
for
Great communication
Reply from Linda Lee
October 19th, 2026 03:18 PM
Thank you for your kind words, Alissa! Y'all were a joy to work for and as always, I take much pride in serving those who have taken the oath to serve and protect this great country of ours!!! It's the least I can do for you! I hope you make...
read more
for
Linda did a great job! Our client was hard to communicate with sometimes, but Linda hung in there and got the job done! We closed on time, and we were well informed through the whole process.
Reply from Linda Lee
October 13th, 2026 02:36 PM
I'm pleased to know that you felt well informed throughout the process, Julie. It was important to me to ensure a smooth closing, even with communication challenges. Thank you for trusting Highlands Residential Mortgage, Ltd. with your needs!...
read more
for
pretty hard to beat the service that we get from Linda. She is right on top of everything.
Reply from Linda Lee
September 22nd, 2026 07:32 PM
I'm happy to hear that you appreciated the service, Darrin. At Highlands Residential Mortgage, Ltd., I strive to stay on top of everything to ensure a smooth experience for you.
for
Her communication is top notch. Fastest FHA closing I've experienced.
Reply from Linda Lee
September 17th, 2026 04:37 PM
Thank you, so much Bennie!!! I very much appreciate your kind words! Working with buyers and realtors who respond quickly to requests are the absolute KEY to sharing a prompt transaction, as y'all's participation has proven! I hope to work...
read more
for
Linda was so helpful throughout the whole process and helped us close in a very tight timeframe
Reply from Linda Lee
September 17th, 2026 01:20 PM
Thank you so much for your kind assessment of my efforts on your behalf! You were a joy to work for,, and I'm so pleased you were able to find a home in the time frame needed. I wish you many happy memories to be made now and in the future!!!...
read more
for
Jim is excellent with communication and keeping ontop of all the moving parts. He made the purchase experience very easy.
Reply from James Sikes
May 11th, 2026 04:54 PM
Andrew, I appreciate your kind words about my communication and support. I'm happy to have made your purchase experience easy and seamless. If you need any further assistance, feel free to reach out to me.
for
James was fantastic. Great communication, stayed on top of things, rolled up his sleeves when we hit speed bumps. Zero complaints. My only issue was with the length of the underwriting/approval process. We thought it would be 2-3 weeks and...
read more
Reply from James Sikes
May 5th, 2026 02:48 PM
Tod, I'm glad to hear that you found my communication and support helpful throughout the process. I understand that the extended timeline was frustrating, and I appreciate your patience. Please feel free to reach out directly if there's anything...
read more
for
Linda was so helpful throughout the whole process from start to finish for getting the financing to buy the home that I wanted. She actually listens to you & answers even the "uneducated" 😉 questions that you may have & breaks things down...
read more
Reply from Linda Lee
May 1st, 2026 05:03 PM
Thank you so much for your kind words!!! My motto to treat others as you would want to be treated has always served me and my customers well. A little something I was taught by wonderful, loving parents decades ago. The world of mortgage financing...
read more
for
Underwriters not in sink with customer. Too much misunderstanding.
Reply from James Sikes
April 7th, 2026 03:40 PM
I’m sorry to hear about your experience with the underwriting process, James. Clear communication is important, and I'm here to help address any misunderstandings you faced. Please feel free to reach out so I can assist further.
1–10 of 444
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
