Austin Central, TX
A Higher Standard of Lending
Austin, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
for
pretty hard to beat the service that we get from Linda. She is right on top of everything.
Reply from Linda Lee
September 22nd, 2026 07:32 PM
I'm happy to hear that you appreciated the service, Darrin. At Highlands Residential Mortgage, Ltd., I strive to stay on top of everything to ensure a smooth experience for you.
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Her communication is top notch. Fastest FHA closing I've experienced.
Reply from Linda Lee
September 17th, 2026 04:37 PM
Thank you, so much Bennie!!! I very much appreciate your kind words! Working with buyers and realtors who respond quickly to requests are the absolute KEY to sharing a prompt transaction, as y'all's participation has proven! I hope to work...
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Linda was so helpful throughout the whole process and helped us close in a very tight timeframe
Reply from Linda Lee
September 17th, 2026 01:20 PM
Thank you so much for your kind assessment of my efforts on your behalf! You were a joy to work for,, and I'm so pleased you were able to find a home in the time frame needed. I wish you many happy memories to be made now and in the future!!!...
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Jim is excellent with communication and keeping ontop of all the moving parts. He made the purchase experience very easy.
Reply from James Sikes
May 11th, 2026 04:54 PM
Andrew, I appreciate your kind words about my communication and support. I'm happy to have made your purchase experience easy and seamless. If you need any further assistance, feel free to reach out to me.
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James was fantastic. Great communication, stayed on top of things, rolled up his sleeves when we hit speed bumps. Zero complaints. My only issue was with the length of the underwriting/approval process. We thought it would be 2-3 weeks and...
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Reply from James Sikes
May 5th, 2026 02:48 PM
Tod, I'm glad to hear that you found my communication and support helpful throughout the process. I understand that the extended timeline was frustrating, and I appreciate your patience. Please feel free to reach out directly if there's anything...
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Linda was so helpful throughout the whole process from start to finish for getting the financing to buy the home that I wanted. She actually listens to you & answers even the "uneducated" 😉 questions that you may have & breaks things down...
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Reply from Linda Lee
May 1st, 2026 05:03 PM
Thank you so much for your kind words!!! My motto to treat others as you would want to be treated has always served me and my customers well. A little something I was taught by wonderful, loving parents decades ago. The world of mortgage financing...
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Underwriters not in sink with customer. Too much misunderstanding.
Reply from James Sikes
April 7th, 2026 03:40 PM
I’m sorry to hear about your experience with the underwriting process, James. Clear communication is important, and I'm here to help address any misunderstandings you faced. Please feel free to reach out so I can assist further.
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Linda is the absolute best! She has gone above and beyond for me! She communicated daily keeping me up to date through the whole process! Linda will forever be a great friend!
Reply from Linda Lee
February 17th, 2026 02:39 AM
Thank you so much for your kind words! I couldn't have done half of what I did without your "can do" attitude and quick response to everything I requested of y'all. You and I clearly make a fabulous team! Jeffery is lucky to have such a pro-active...
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Phenomal experience she is fantastic
Reply from Linda Lee
November 24th, 2025 06:41 PM
Awh thank you so much!!! I treat my customers as I want to be treated which includes lots of communication! You were a joy to work for and I'm proud of your accomplishments for yourself and your family. I hope you have a wonderful first holiday...
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Linda was so great from start to finish. She made the transaction smooth and communication throughout was outstanding.
Reply from Linda Lee
November 23rd, 2025 05:13 PM
Thank you so much for your kind words! It takes a village and your attentive responses made start to finish possible in 2 wks! I look forward to working with you in the future!! Have a wonderful Thanksgiving!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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