Austin Central, TX
A Higher Standard of Lending
Austin, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Great communication throughout the whole process with the client
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Jim went above and beyond to help us get into our new home. He was patient with all our questions (which were many since we are first time home buyers) and really dug in to help us understand the numbers and our choices. Overall, it was a very...
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Linda Lee prepared all documentation so thoroughly that the underwriter had no questions at all! The underwriting price went very smoothly. Lina Lee is always awailable and answers phone calls, messages and emails quickly. She is very knowledge...
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Jim was on top of everything. He was responsive and efficient and able to close on time.
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Pleasure to work with. Thank you
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My wife and had been told how stressful this process would be. We had never met Jim and we were very apprehensive. Jim made everything so simple. We never felt any stress although Jim probably did.We feel like we not only had a good experience...
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Easy to communicate with Jim. I felt like he looked out for me during the entire process.
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Jim always takes special care with my clients, both experienced buyers and newbies to real estate. I’m happy to report successful closings with Jim on my deals the last 15 years. He’s a mortgage guru!
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Jim and his team made the loan process very easy. Each step of the way there was a video explaining what to expect. Great experience overall!
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Jim was extremely knowledgeable and helpful. I will definitely recommend him and Highlands in the future.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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