Austin Central, TX
A Higher Standard of Lending
Austin, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Jim was always responsive to questions that we had. We had great communication from the company in the form of short videos explaining each step of the process….it was all very helpful. Also appreciated being able to review various documents...
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Jim is the absolute best! His attention to detail, personal communication and availability are second to none. He treats my clients like royalty!
It is an honor and a privilege to work with Jim each and every time!
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Great use of programs to make the process easier. Loved the secure document uploading by item request and the electronic signature availability with email and text reminders for time sensitive documents. In-person notary, Linda, was wonderful...
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Fast service
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No major issues and good to work with!
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Jim and his team were quick and efficient. But, above all what made my experience great was Jim’s attention to detail and his kindness. He answered all my questions and made sure I understood the whole process. I couldn’t have done this without...
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Everything, Linda was excellent throughout the whole transaction.
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Working to get the lock extended to inside the best rate saved me a lot over the life of the loan. I really appreciate that.
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overall process
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Jim was persistent in getting this mortgage closed. When we had a delay with the appraiser, he worked with the underwriting team to get everything else approved so that the file was ready to close on time.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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