New American Funding - Austin, TX

Austin, TX

4.82

(2,336)

Mortgage

Mortgage Loan Officer

Contact Info

(512) 256-8290

Austin, TX

https://www.newamericanfunding.com/branches/Austin

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4.82

(2,336)

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Experience.com

4.81

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5.0

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4.87

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Ray is incredible! His communication, knowledge, understanding, accessibility, and care for his customers makes him a huge asset to NAF. If you need a sure thing, Ray is your man!!!

Reply from Ray Montanez

February 21st, 2024 05:31 PM

I'm incredibly touched by your kind words, Brandon. It was a pleasure assisting you and I'm thrilled to hear that you had a positive experience with me at New American Funding. I strive to provide excellent communication and accessible service...

Ray FAR exceeded our expectations! I could have never asked for a better experience with NAF. He was incredibly helpful, knowledgeable, friendly, accessible and let us know how much he cared. He saved us from having to go back to apartment...

Reply from Ray Montanez

January 5th, 2024 03:11 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Ray and Samuel were fantastic through this process with their prompt response and ability to answer any questions. GREAT JOB!!!

Reply from Ray Montanez

January 1st, 2024 04:19 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Great experience ,felt very supported!

Reply from Drew Welch

December 12th, 2023 12:17 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Having the incorrect tax costs/monthly payment amount up until the day before closing was not something I was expecting

Reply from Sean Newsome

December 11th, 2023 11:11 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Communication was great answered any questions we had

Reply from Ray Montanez

December 1st, 2023 03:21 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Megan is very professional and courteous, she always answered answered all my question quickly and efficiently.

Reply from Megan Hyder

November 30th, 2023 03:15 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Thank you..

Reply from Nic Keep

November 28th, 2023 10:45 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Drew was always very helpful as well as everyone else it was a great experience. I would like to thank everyone.

Reply from Drew Welch

November 22nd, 2023 03:38 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Ray was always very helpful with explanations and terminology. Always communicated changes and had our best interests in mind. Fantastic service through the entire process.

Reply from Ray Montanez

November 21st, 2023 03:57 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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