New American Funding - Austin, TX

Austin, TX

4.82

(2,336)

Mortgage

Mortgage Loan Officer

Contact Info

(512) 256-8290

Austin, TX

https://www.newamericanfunding.com/branches/Austin

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4.82

(2,336)

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Experience.com

4.81

(1.9K)

Zillow

5.0

(9)

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4.87

(426)

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They were easy to talk to but one thing the process took a long time

Reply from Drew Welch

September 22nd, 2024 07:57 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Nic and Paul went out of their way to make the process go as smoothly as possible

Reply from Nic Keep

September 10th, 2024 02:55 PM

Thank you for the fantastic review, Daniel. It's rewarding to hear that you found the process smooth with the help of Paul and me. Your satisfaction is our top priority at New American Funding and we're thrilled we were able to meet your expectations....

This organization was not able to work with me in my pursuit of a home. After submitting everything they (Amy) requested, they still wasted my time and I lost 2 opportunities on 2 homes we were interested in. Luckily my Realtor (Minali) was...

Reply from Owner

December 17th, 2024 02:54 AM

Hello Juan, we are sorry to hear about your loan experience with New American Funding. If you wish to discuss this matter in further detail, please contact our Corporate Customer Service Team at ~~************~~, ext. 7100 for further assistance....

Everyone was quick to respond and provide solutions when there were obstacles. I almost gave up but with persistence and excellent communication with Megan and Leanne and the whole team I was able to work through the process.

Reply from Megan Hyder

September 15th, 2024 02:15 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

New American Funding - Austin, TX has received a review with 5 star rating from Victoria L

Nic and Michelle were an amazing team, made us feel very comfortable with this process! Thank you so much. 😊 Tom & Sonja

Nic and Michelle were wonderful to work with, they are a great team. Amazing customer service skills, walked us through the process with ease, even though our loan wasn’t an easy one. Thank you Nic and Michelle we appreciate you!

Reply from Nic Keep

September 6th, 2024 03:36 PM

I'm so pleased to hear that you had a positive experience working with Michelle and me. We always strive to make the loan process as smooth as possible, regardless of the complexity. It was our pleasure assisting you, Sonja, and we truly appreciate...

New American Funding - Austin, TX has received a review with 5 star rating from Lori W

There were a few bumps but Nic was always very informative and helpful in calming my nerves throughout the process and was always accessible so that made things way less stressful.

Reply from Nic Keep

August 27th, 2024 02:25 PM

I'm glad to hear that I was able to help soothe your nerves during the process, Michelle. It's my goal to make sure all of my clients at New American Funding feel informed and supported. Even when there are a few bumps along the way, I strive...

New American Funding - Austin, TX has received a review with 5 star rating from I'm N J

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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