New American Funding - Austin, TX

Austin, TX

4.82

(2,336)

Mortgage

Mortgage Loan Officer

Contact Info

(512) 256-8290

Austin, TX

https://www.newamericanfunding.com/branches/Austin

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4.82

(2,336)

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Experience.com

4.81

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5.0

(9)

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4.87

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They kept me up to up to date with everything and professional

Reply from Nic Keep

November 1st, 2024 10:32 PM

I'm thrilled to hear that you had a 5-star experience with us at New American Funding, Edward. Your feedback about keeping you up to date and providing professional service is greatly appreciated. This is exactly the kind of experience we aim...

Megan Hyder was the sole reason why my experience was GREAT. She deserve a raise in salary and promotion would be nice. Certainly would recommend her to family and friends.

Reply from Megan Hyder

November 10th, 2024 02:14 PM

I'm incredibly touched by your kind words, Omar. It was a pleasure to assist you throughout your experience with New American Funding. Your recommendation means so much and I am grateful for it. Your feedback about a raise and promotion gave...

Even though the process was slow. The team was patient even if I was frustrated. They know how to serve the public.

Reply from Megan Hyder

November 8th, 2024 09:02 PM

So happy to hear your kind words, Toni! I understand that the process can sometimes feel slow but it's rewarding to know that our team's patience helped make your experience a positive one. At New American Funding, we strive to serve our customers...

Is great overall service

Reply from Kevin Ortiz Argueta

November 5th, 2024 04:37 PM

Thank you for your kind words, Gregory! I'm pleased to hear that you're satisfied with the service you received at New American Funding. I always strive to provide the best possible service. It means a lot to have your support and to receive...

Kevin was very honest and upfront with info I needed to know. He was reasonable and very pleasant to work with.

Reply from Kevin Ortiz Argueta

November 4th, 2024 02:23 PM

I truly appreciate your feedback, Mark. I strive to provide honest and upfront information at all times. It's been a pleasure working with you as well. Your satisfaction is my top priority and I'm glad I could ensure that for you. Let me know...

Excellent service throughout the process from start to finish. Communication was very good as well. Honest answers to the questions we had. They never overstated promises, and never underdelivered on those. We felt like the process never got...

We were given very detailed information on the whole process, and along the way each step was handled with care. Anytime there was any adjustments or changes in things we were kept up to date and asked for our personal opinion based in the...

Reply from Drew Welch

October 14th, 2024 09:07 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

NAF team was very helpful and explained the details of our loan really well. Helped us arrive at the best loan terms based on our records

Reply from Drew Welch

October 14th, 2024 08:57 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

From beginning to end my questions were answered, everyone was prompt and available, and I felt valued.

Reply from Megan Hyder

October 13th, 2024 03:48 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

New American Funding - Austin, TX has received a review with 5 star rating from Heather W

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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