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Guild Mortgage - Arlington Virginia, Roanoke, VA

Roanoke, VA

4.9

(1,540)

Mortgage

Mortgage Loan Officer

Contact Info

(703) 947-8910

Roanoke, VA

https://branches.guildmortgage.com/va/arlington/arlington-264.html

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.9

(1,540)

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As the Listing Agent, I had no contact with your company. There was one hold up and I am unsure where the problem initiated. That was ordering and obtaining the Title Search. I was told it was delayed and only received the Thursday prior to...

Reply from Guild Mortgage - Alex Dykes

November 12th, 2025 09:33 PM

Thank you for sharing your feedback. I appreciate you letting us know about your experience and I'm sorry your it was not satisfactory. We will do our best to ensure this issue is remedied in the future.

I have used Alex for years as my prferred lender. He has never let me down always providing excellent service for my clients.

Reply from Alex Dykes

July 14th, 2025 01:42 AM

Thank you for your continued trust and support, Steve. I'm grateful to be your preferred lender and it's rewarding to know that the service provided meets both your expectations and those of your clients. If there's ever anything more I can...

Thank you Alex! Super responsive by phone text and email. Great work getting us to the finish line

Reply from Alex Dykes

July 13th, 2025 11:27 AM

I'm glad to know you appreciated the responsiveness, Holly. It was my pleasure to guide you through to the finish line. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for trusting Guild...

I recently had the pleasure of working with Karl for the first time — and I can confidently say it won’t be the last. This loan had already been denied twice by other lenders, and it was on the verge of falling apart. Not only did Karl step...

Reply from Karl Svendsen

July 12th, 2025 02:40 PM

I'm grateful for your thoughtful feedback, Lisa. I'm delighted that I could play a part in turning things around and helping your clients achieve their dream of homeownership. It's always my goal to make the process as seamless as possible,...

Just experienced his loan services.I highly reccomend Alex. Had I not been fortunate enough to meet Alex, I don't believe I would have learned about the loan options I was previously unaware of, in addition to Alex's experience these things...

Reply from Owner

November 12th, 2025 09:34 PM

Thank you so much for your kind words and recommendation! I’m glad I could help you explore loan options that worked best for your situation. It means a lot to hear that I was able to make a positive difference in your transaction. I truly...

I was referred by an real-estate agent in another state. However Alex put together a loan package that made my purchase possible to begin with and until then I was unaware the loan existed.I highly reccomend Alex for this reason as well as...

Reply from Alex Dykes

July 12th, 2025 01:36 PM

Thank you for your kind words, Steven. I'm pleased to hear that the loan package met your needs and that I could assist in making your purchase possible. I appreciate your recommendation and am glad to know that you valued the clarity and speed...

Karl was patient, he answered any questions I had and made this process stress free. I would highly recommend him to anyone in the future!

Reply from Karl Svendsen

July 12th, 2025 01:01 PM

I'm really pleased to hear that I could make the process stress-free for you, David. I'm always here to answer any questions and provide support throughout. Thank you for the recommendation — it means a lot to me. If there's anything else I...

Thanks so much again man! I owe you big time! Really made the experience so much easier! Got more potential buyers to send your way here soon. Blessings,

Reply from Karl Svendsen

July 12th, 2025 12:45 AM

I'm truly glad to hear that I could make your experience easier, Tanner. Your support and future referrals mean a lot to me. Thank you for your kind words, and I look forward to assisting any potential buyers you send my way. Wishing you all...

Some constructive feedback on two items that were not optimal:* I was confused when Elizabeth asked me about the insurance. I got an insurance quote and Hayden replied with "Do you have an agent from progressive as a point of contact I can...

Reply from Guild Mortgage - Alex Dykes

November 12th, 2025 09:41 PM

Thank you so much for sharing your feedback. I’m glad to hear the overall experience was great, and I truly appreciate your constructive comments. We’ll review this internally to make sure expectations are clearer moving forward. I also appreciate...

Karl and his team, specifically Colleen, did an amazing job at guiding my wife and I through the homebuying process. They were super responsive and helped answer all the difficult questions. We could not be more happy with the outcome and would...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Financial Services

Year Started

2024

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2575149

Disclaimer

We are licensed to do business in the states of Virginia, Alabama, District of Columbia, Florida, Georgia, Illinois, Kentucky, Louisiana, Massachusetts, Maryland, Michigan, Missouri, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas and West Virginia. (www.nmlsconsumeraccess.org/); MA Mortgage Lender License #MC3274; MA Mortgage Broker License #MC3274; OR ML-176;