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Guild Mortgage - Arlington Virginia, Roanoke, VA

Roanoke, VA

4.9

(1,540)

Mortgage

Mortgage Loan Officer

Contact Info

(703) 947-8910

Roanoke, VA

https://branches.guildmortgage.com/va/arlington/arlington-264.html

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.9

(1,540)

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5 Star

95%

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1 Star

When I first started the loan process, I was working with another lender, and the experience was incredibly stressful. I often felt confused, unsupported, and like I wasn’t being treated fairly. Fast forward to when I began working with Alex,...

Reply from Alex Dykes

July 25th, 2025 01:28 PM

I'm really touched by your kind words, Danishia. Hearing how the transition to working with me, Elizabeth, and Hayden made such a positive difference in your experience is incredibly rewarding. It was truly important to us that you felt informed...

i did not service the buyer but feom being a seller agent I surely do feel did a good job . communication could had bee better with the closing parties but overall a good experience

Aaron is always super responsive and thorough . Looking forward to working with him again in the future!

Reply from Aaron Bell

July 24th, 2025 02:58 PM

I appreciate your feedback, Josue! It's great to know you found my responsiveness and thoroughness helpful. I'm looking forward to the opportunity to work with you again in the future. If you ever have questions or need assistance, don't hesitate...

Alex Dykes was really good. He went above and beyond multiple times. The underwriters were last day asking for multiple things that honestly at times felt unnecessary and were without explanation. Very stressful process with the timing Involved...

Reply from Guild Mortgage - Alex Dykes

November 12th, 2025 09:24 PM

Thank you for your feedback. I really appreciate it, and we will use it to improve our processes for future customers. My goal is always to keep things moving and support you through it. Please feel free to reach out if there's anything more...

I can't recommend Guild enough. If you are looking for the BEST mortgage company around, you MUST use them. Alex and his team A+++++. Thank you for the seamless experience! From my first call with Alex, I knew this was going to be a Great experience!...

Reply from Owner

November 12th, 2025 09:27 PM

Thank you so much for sharing this amazing feedback! I’m thrilled to hear your experience was seamless from start to finish. It was a pleasure working with you, and we truly appreciate your trust in us. If you ever need anything in the future,...

From my first call with Alex, I knew this was going to be a Great experience!It was. Alex and the entire staff at Guild from start to finish were on point. I was very happy to see how progressing Guild was with thier technology. every few days...

Reply from Alex Dykes

July 19th, 2025 01:23 PM

I'm really glad to hear that your experience was so positive, Laurie. From our initial call onward, it was important for me to ensure everything went smoothly for you. I'm pleased you found our technology updates helpful and that they enhanced...

Guild Mortgage - Karl Svendsen has received a review with 5 star rating from Valentina B

Easy and fast process!

Reply from Karl Svendsen

July 18th, 2025 05:35 PM

I'm glad to hear that the process was easy and fast for you, Alexa. It's important to me that your experience was smooth and efficient. If there's anything more I can help with in the future, feel free to reach out. Thank you for choosing me...

Karl was able to get all of the necessary paperwork completed in a timely manner to allow me to do a very quick close before leaving for a trip!

was extremely helpful and anything I needed. I could just email or text or call and it felt super convenient. I would recommend this company.

Reply from Alex Dykes

July 15th, 2025 12:38 AM

I'm delighted to hear that you found the process convenient, Frank. It’s great to know that being accessible helped meet your needs. Thank you for your recommendation; it truly means a lot. If there's anything more you'd like to discuss or...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Financial Services

Year Started

2024

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2575149

Disclaimer

We are licensed to do business in the states of Virginia, Alabama, District of Columbia, Florida, Georgia, Illinois, Kentucky, Louisiana, Massachusetts, Maryland, Michigan, Missouri, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas and West Virginia. (www.nmlsconsumeraccess.org/); MA Mortgage Lender License #MC3274; MA Mortgage Broker License #MC3274; OR ML-176;