Ruoff Mortgage - Angola, IN
Angola, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Excellent service provided information when
Reply from Karen Zank
April 9th, 2026 03:49 PM
I'm glad to hear you found the service helpful, Chad. Providing timely and accurate information is something I strive for, so it's great to know it made a positive impact on your experience. If there's anything else you need or any questions...
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Nella Butchbaker, Ruoff Mortgage has received a review with 5 star rating from Danielle P
Reply from Owner
February 27th, 2026 10:35 AM
Danielle, thank you for leaving a positive rating. I appreciate your support.
Nella was very quick and helpful with the whole process. I couldn't of asked for more. I will use her again in the future.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Danielle, I appreciate your feedback and am pleased to know I could assist you effectively throughout the process. I'm grateful for your trust and look forward to working with you again in the future.
This process was less stressful working with Nella ! She was extremely knowledgeable, went above and beyond!
Reply from Owner
February 12th, 2026 10:36 AM
I'm glad to hear the process felt less stressful for you, Ashley. Knowing that my knowledge and efforts to go the extra mile made a difference means a lot. Thank you for sharing your experience with me at Ruoff Mortgage!
Kept me informed along the journey.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
It's great to hear you felt informed throughout the process, Ashley. Keeping clients updated is important to me, and I'm glad it made a positive difference in your experience. Thank you for your feedback!
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Gina Champion, Ruoff Mortgage
We were very thankful when closing time came
for
Gina Champion, Ruoff Mortgage
My closing got delayed a month due to confusion at Ruoff. Karen did a great job coming in and speeding up the process.
Quick response eady easy to work with and very helpful
Nella is a professional and understands all aspects of mortgage lending
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I appreciate your kind words, Rodney. It's rewarding to hear that my understanding of the mortgage lending process made a positive impact. Thank you for sharing your experience with Ruoff Mortgage!
Karen was very communicative and I found that she went above and beyond to keep me informed througout my homebuying process. She helped me find the best loan options for me and I will definitely use her for any future loans I may need.
Reply from Karen Zank
January 9th, 2026 04:23 PM
Thank you for sharing your experience, Emily. I'm glad to hear that the communication was helpful and that together we found the best loan options for your needs. Assisting you throughout the homebuying process was a pleasure, and knowing you're...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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