Ruoff Mortgage - Angola, IN
Angola, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Being my first time in the whole process Nella just made everything really easy and simple
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Anthony, I'm pleased to hear that I could make your first experience with the process easy and simple. Thank you for sharing your positive experience with me at Ruoff Mortgage.
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Reply from Karen Zank
October 10th, 2026 04:18 PM
Thank you for your high rating, Marcus. I'm pleased you had a positive experience with Ruoff Mortgage. If there’s anything more I can assist you with, please feel free to let me know.
The quality of service, prompt action to secure the loan on time, warmth, and exceptional customer service
Reply from Tashua Rhine, Ruoff Mortgage
March 30th, 2026 11:30 PM
Thank you for your kind words, Rodolfo! It was such a pleasure helping you purchase your home!
Nella is the best. She is kind, intelligent, and hardworking. We were happy to work with her again with our refi after she assisted last year in our home purchase.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Steven, it's truly rewarding to hear your kind words. I'm glad I was able to assist you both with your home purchase last year and your recent refinancing. Your satisfaction is my priority, and I'm happy you felt supported throughout the process....
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Love working with Karen! She has always made everything very clear and answers all my questions very quickly.
Reply from Karen Zank
March 30th, 2026 04:01 PM
Thank you for your feedback, Alyssa. I'm pleased to hear that my efforts to provide clarity and prompt responses have been helpful to you. It’s important to me that you feel supported throughout the process. Should you have any more questions...
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Everything went very smoothly. Website is easy to navigate and all of our questions were answered right away.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Marina, I'm glad to hear that everything proceeded smoothly for you, and that you found the website user-friendly. It's great to know that your questions were promptly addressed. Thank you for sharing your experience with me at Ruoff Mortgage!...
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Nella, goes a ove abd beyond. I appreciate her.
The apllication process was super easy to go through. The loan portal had great user interface making it easy to sign and upload documents. Nella was very helpful and knowledgable.
Tashua Rhiine's work ethic, commitment, compassion, communication, and professionalism were above and beyond my expectations. But it was her ability to provide hope, trust, and kindness during my financial storm, that made my experience excellent....
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Reply from Tashua Rhiine
March 2nd, 2026 01:57 PM
Thank you so much for the opportunity to help. I am so honored to have been able to work with you! You really did make my job so easy. Your 5 star review means a lot! Wishing you well!
Overall everything was handled great. Even when we had a bit of trouble communication was excellent and the problems were resolved quickly.
Reply from Tashua Rhiine
February 27th, 2026 05:07 PM
Travis, it was a pleasure to work with you! Thank you for the kind feedback. I wish you and your family the best in your new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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