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Ruoff Mortgage - Angola in Angola, IN

Ruoff Mortgage - Angola, IN

Angola, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
96%
4 Star
2%
3 Star
0%
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0%
1 Star
1%
Reviews from Web
  • A
    Ashley R
    Union City, MI
    Posted on October 14th, 2024 03:15 PM
    Nella was so attentive and knowledgeable. She answered our questions before we even asked them. She was so kind and helpful through the entire process. She laid everything out during the process to make it easy and manageable with our busy...
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    Reply from Nella Butchbaker, Ruoff Mortgage
    April 13th, 2026 08:44 PM
    Thank you so much for your kind words! It was a true pleasure working with you and helping your family secure your dream home!! You absolutely deserve it! I’m glad I could support you throughout the process and make things easier during any...
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  • S
    Sarah T
    Posted on October 12th, 2024 01:46 AM
    Nella is a 100% on top of it all. She has helped us get where we needed to be, to buy a home. She answered any questions we had, even if we thought it was a silly one! She took the stress level down so much. I would highly recommend Nella when...
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    Reply from Nella Butchbaker- Ruoff Mortgage NM...
    October 31st, 2024 03:34 PM
    Sarah, you've absolutely made my day with your kind words! There's no such thing as a silly question in my book, and I'm thrilled to hear that I could help take some stress off your plate during your home buying journey. Thank you for trusting...
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  • N
    Nichole J
    Fremont, IN
    Posted on October 3rd, 2024 05:39 PM
    Karen is wonderful to work with. She is understanding, patient, knowledgeable and helpful. This is the third home I've purchased with Karen and she is who I will continue to use. I would recommend her to any of my friends & family.
    Reply from Karen Zank
    October 13th, 2024 05:41 PM
    Thank you so much for the stellar review, Nichole! It's been an absolute pleasure working with you on your home purchases. I'm thrilled to hear that you've had such a positive experience with me at Ruoff Mortgage. Your recommendation means...
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  • C
    Casie S
    Angola, IN
    Posted on September 30th, 2024 10:47 PM
    Karen was outstanding and exceeded all expectations. I was never worried about reaching out to her when I had any questions because she was always quick to reply. Karen was extremely welcoming when I reached out. She kept everything organized,...
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    Reply from Karen Zank
    October 10th, 2024 10:51 PM
    I'm thrilled to hear that you had a fantastic experience with Ruoff Mortgage, Casie. Your review made my day! I'm always here to ensure your mortgage process is smooth and efficient. You reaching out with questions only makes my job easier,...
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  • H
    Heather E
    Posted on September 28th, 2024 01:17 AM
    Karen Zank, Ruoff Mortgage has received a review with 5 star rating from Heather E
    Reply from Owner
    November 5th, 2024 08:41 PM
    Thank you for your feedback, Heather! We are thrilled to know that you had a 5-star experience with Karen Zank at Ruoff Mortgage. We appreciate the time you took to rate us and look forward to serving you again in the future.
  • H
    Heather M
    Fremont, IN
    Posted on September 28th, 2024 01:17 AM
    Karen was quick to respond to questions and was very helpful in navigating the process.
    Reply from Karen Zank
    November 5th, 2024 08:41 PM
    Thank you for your feedback, Heather. It's great to hear that you had a positive experience with Karen. Your satisfaction is our top priority at Ruoff Mortgage and we're pleased to know Karen was able to assist you effectively. We appreciate...
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  • M
    Maxwell S H
    Fremont, IN
    Posted on September 25th, 2024 10:04 PM
    No complaints
    Reply from Karen Zank
    October 5th, 2024 10:05 PM
    I'm thrilled to hear you had a positive experience, Maxwell! Your feedback reaffirms the hard work we put in every day at Ruoff Mortgage. We're always here to support your mortgage needs. Thanks for your review! - Karen Zank
  • T
    Tim W
    Posted on September 22nd, 2024 07:09 PM
    Ruoff & Karen Zank were great to work with. Karen always kept us apprised of what was going on at all times and was in constant contact with our realtor.
    Reply from Karen Zank
    June 10th, 2025 08:17 PM
    We are thrilled to hear about your positive experience with Karen Zank and Ruoff Mortgage. Keeping our clients informed and maintaining clear communication are priorities for us. Thank you for your kind words.
  • T
    Tim W
    Posted on September 22nd, 2024 07:09 PM
    Ruoff & Karen Zank were great to work with. Karen always kept us apprised of what was going on at all times and was in constant contact with our realtor.
    Reply from Owner
    November 5th, 2024 08:43 PM
    Thank you, Tim, for your fantastic review and for giving a 5-star rating! We're delighted to hear that you had a wonderful experience with Karen Zank and Ruoff Mortgage. It's wonderful to know that Karen's constant communication helped you...
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  • T
    Timothy L W
    Angola, IN
    Posted on September 22nd, 2024 07:07 PM
    She was always in contact with us and keeping apprised of what was going on at all times. She was knowledgeable, trustworthy & honest.
    Reply from Karen Zank
    October 2nd, 2024 07:07 PM
    I'm thrilled and grateful to hear such positive feedback, Timothy! Your kind words truly mean a lot to me. I always strive to keep my clients informed and provide them with the best service possible. Thank you for taking the time to share your...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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