

Ruoff Mortgage - Angola, IN
Angola, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
I have followed Karen from supreme lending and she is amazing every single time. I believe this is my 3rd time dealing with karen with a mortgage and plan on dealing with her for a refi soon. She's amazing in so many ways! Thanks for everything...
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Reply from Karen Zank
November 25th, 2024 04:50 PM
Hi Caleb, it's always a pleasure working with you too! I'm thrilled to hear that you've had yet another positive experience. Your trust and loyalty mean a lot and it's been my privilege to assist you. Looking forward to helping you with your...
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Liked how everything was handled quickly. Gina was very good to me and pleasant to work with. I would suggest that when people apply for a loan, it would be a good idea to give them an example sheet of the closing paperwork so they can see...
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Reply from Gina Champion
December 21st, 2024 09:49 PM
So happy we could get this done so quickly for you Tom.
Gina was very helpful through the home buying process, and made the whole thing go very smoothly!
Reply from Gina Champion
November 4th, 2024 09:10 PM
Thank you Cassie, I'm so happy I got to help you buy your 1st home.
Communication and explaining everything very well
Reply from Karen Zank
November 5th, 2024 08:40 PM
Thank you for taking the time to share your positive feedback, Carson! It's fantastic to hear that Karen Zank at Ruoff Mortgage provided excellent communication and was able to explain everything clearly. We strive to make sure all our clients...
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Karen is very knowledgeable and always makes it a good experience
Reply from Karen Zank
November 5th, 2024 08:40 PM
Thank you, James, for taking the time to review your experience with Karen Zank at Ruoff Mortgage. We're thrilled to know that you found Karen to be knowledgeable and that she makes your experiences with us enjoyable. We're continuously working...
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Nella was amazing to work with. You can tell that this is more than a job for her. She was very knowledgeable, super responsive, and went above and beyond to make sure that we were comfortable and understanding during every process. 100% Nella...
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Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Thank you so much for this incredible review! Your trust and kind words mean the world to me, and I couldn't be happier for you and your family. Congratulations, and thank you for letting me be part of this special moment!
They made me feel reassured when having any worries
Reply from Karen Zank
November 3rd, 2024 04:41 PM
Hi Hannah, I'm thrilled to hear that you felt reassured during our time together. It's always my goal to make sure that my clients feel comfortable and confident throughout the process. Your positive feedback means a great deal to me and the...
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Everything was done at a timely manner
Reply from Karen Zank
November 5th, 2024 08:41 PM
I'm delighted to hear that you found our service prompt, Christopher. Your positive feedback on Karen Zank's performance at Ruoff Mortgage is greatly appreciated. We always aim to provide efficient service and your rating of 4.56 out of 5 stars...
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Nella was amazing to work with. She is very detailed and loves the questions. You will not be disappointed at all! Very happy!
Reply from Owner
October 16th, 2024 03:37 PM
I'm thrilled to hear that you had such a positive experience, Sarah! Your review made my day. Here at Ruoff Mortgage, we strive to provide top-notch service and love helping our clients with all their questions and mortgage needs. Your satisfaction...
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Your loan officer was just amazing and did such a wonderful job.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Thank you so much Zak!!! It was such a pleasure helping you and your family!!!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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