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Ruoff Mortgage - Angola in Angola, IN

Ruoff Mortgage - Angola, IN

Angola, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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5 Star
96%
4 Star
2%
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1%
Reviews from Web
  • M
    Michael J F
    Butler, IN
    Posted on February 4th, 2025 04:11 PM
    Karen is the best
    Reply from Karen Zank
    February 14th, 2025 04:12 PM
    Thank you so much, Michael! It means a lot to hear that you think I'm the best. I'm thrilled to have helped you with your mortgage needs, and I'm always here if you need anything else in the future. Your positive feedback really makes my day!...
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  • for
    Gina Champion, Ruoff Mortgage
    google
    S
    Shawn C
    Posted on January 29th, 2025 12:00 AM
    Gina Champion excels at what she does. She is very caring and understanding of a new homebuyers needs. She always makes herself available to her clients and makes sure that you are informed and understand the process.
    Reply from Owner
    February 28th, 2025 12:00 AM
    Thank you so much, Shawn, for your kind words and for taking the time to share your experience. It was truly my pleasure to help you through the homebuying process. I'm glad to know you felt informed and understood as that means a lot to me...
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  • for
    Gina Champion, Ruoff Mortgage
    Encompass
    S
    Shawn C
    ALBION, IN
    Posted on January 27th, 2025 09:36 PM
    Gina Champion was just a pleasure to work with, she was always available when I needed anything and made everything very clear and simple for me, which made the process so much easier for me.
    Reply from Gina Champion, Ruoff Mortgage
    January 27th, 2025 09:50 PM
    Thank you so much for your kind words and great review, Shawn! I'm thrilled to hear that you had a positive experience and found the process with Ruoff Mortgage to be clear and simple. Being available and supportive for my clients is my top...
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  • L
    Lindsay M D
    Angola, IN
    Posted on January 21st, 2025 12:26 AM
    From the very beginning! Karen was always eager to help. She stuck with me through the whole process. Clear communication! Would recommend to anyone!
    Reply from Karen Zank
    January 21st, 2025 05:45 PM
    It's great to hear about your positive experience with Karen Zank from Ruoff Mortgage. She certainly takes pride in providing clear communication and sticking with clients through the entire process. Thank you for your glowing review and for...
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  • R
    Rhonda N
    Sturgis, MI
    Posted on January 20th, 2025 04:10 PM
    My loan officer and staff were absolutely amazing! Karen, Lacy and Gina helped and guided me with ebery step, which I needed a lot of help! They listened and answered any questions very quickly and had great patience with me. I had the best...
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    Reply from Karen Zank
    January 21st, 2025 05:45 PM
    Thank you for your glowing review, Rhonda! We're thrilled to hear that Karen, Lacy, and Gina were able to provide you with a fantastic mortgage experience. At Ruoff Mortgage, we believe in putting our customers first and providing quality service....
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  • J
    Just F
    Posted on January 1st, 2025 06:31 PM
    Very friendly and knowledgeable.
    Reply from Owner
    January 15th, 2025 05:20 PM
    Thank you for your stellar rating and kind words Destin. It's delightful to hear that you found Karen to be both friendly and knowledgeable. At Ruoff Mortgage, we always strive to provide our customers with the best service possible. We appreciate...
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  • D
    Destin L J K
    Fremont, IN
    Posted on January 1st, 2025 06:30 PM
    The ability to take control of the process while still keeping me completely in the loop and up-to-date.
    Reply from Karen Zank
    January 15th, 2025 05:20 PM
    Thanks for taking the time to leave such a positive review, Destin. It's great to hear that Karen was able to keep you informed throughout the process while also taking control. We at Ruoff Mortgage always strive for excellent customer service...
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  • D
    Daniel T D
    Auburn, IN
    Posted on January 1st, 2025 04:34 PM
    She handled EVERYTHING from beginning to end. This is not my first time with Karen. I keep coming back to her because she is so informative and helpful. She is AWESOME in my book !
    Reply from Karen Zank
    January 11th, 2025 04:37 PM
    Daniel, I am so delighted to read your kind words and thrilled that you felt well taken care of throughout the process. I consider it my utmost responsibility to ensure a smooth and informative experience for my clients. Your trust and ongoing...
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  • for
    Gina Champion, Ruoff Mortgage
    Encompass
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    Taylor G A
    Pleasant Lake, IN
    Posted on December 21st, 2024 09:41 PM
    I like that when I had any questions or maybe didn't fully understand things I was taught and told and explained rather than being dismissed for not understanding. Thank you.
    Reply from Gina Champion, Ruoff Mortgage
    December 21st, 2024 09:48 PM
    Happy that i got to be part of your home buying experience!!
  • B
    Beau M G
    Angola, IN
    Posted on December 21st, 2024 12:08 AM
    Everything!
    Reply from Karen Zank
    December 31st, 2024 12:11 AM
    I'm thrilled to hear you had such a positive experience, Beau! Your feedback means the world to me and everyone here at Ruoff Mortgage. We strive to provide excellent service and your high rating validates our efforts. Thanks for taking the...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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