

Ruoff Mortgage - Angola, IN
Angola, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Karen was very helpful, kept in communication and very quick to respond ans ensure everything was clear and understood . Made the process very easy and pleasant
Reply from Karen Zank
March 4th, 2025 09:06 PM
Thank you, Kimberly, for taking the time to share your experience. I hope you and Brent enjoy your new home! You were both a pleasure to work with, and I hope you and your family have many happy memories there!
Very easy to work with and had all the information to get things accomplished quickly
Reply from Karen Zank
March 3rd, 2025 04:22 PM
Thank you so much, Brent! I'm thrilled to hear that you found the process easy and efficient. It was great working with you, and I’m glad I could help make everything run smoothly. If you ever have any more questions or need assistance in the...
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Firstly my loan officer , Gina, was always a call ,text, or email away. Having the security of having my questions answered or a form explained in the same day or sometimes even the same hour kept my stress level low and confidence high. Also...
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Reply from Gina Champion, Ruoff Mortgage
February 18th, 2025 10:19 PM
Thank you so much, Eric! I am so happy to hear that you felt supported and that I could help keep your stress levels down during the process. It's important to me that my clients feel confident and informed every step of the way. I'm glad you...
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Nella is such a rockstar and great to work with. We are so grateful for her hardwork and dedication.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Thank you so much, Lindsey! It was a pleasure working with you, and I'm thrilled to hear that you had such a positive experience. Your kind words motivate me to continue providing the best service possible. If you ever need anything in the...
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The loan officer was awesome Any questions i had she had an answer.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Thank you so much, Chris! It was a pleasure working with you and I'm thrilled to hear you found my support helpful. I'm always here to make the process as smooth as possible and am glad I could assist with all your questions. If you ever need...
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Nella is incredibly knowledgeable and helpful throughout our buying process. Her communication and financial skills made the entire process exciting and stress-free. Having Nella as a part of our journey is an absolute must!! We are incredibly...
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Reply from Nella Butchbaker- Ruoff Mortgage NM...
February 16th, 2025 08:55 PM
Lindsey, thank you so much for your kind words! It was truly a pleasure helping you through the home buying process. I’m so grateful to have been part of your journey and appreciate your trust in me. Wishing you all the best in your new home😊🏡...
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Was very quick to get back to me about things and answered all my questions. Overall very helpful
Reply from Gina Champion, Ruoff Mortgage
February 14th, 2025 01:12 AM
Thank you so much for your kind words, Nicole! . It was a pleasure working with you, and I'm here if you need anything else in the future.
Communication
Reply from Gina Champion, Ruoff Mortgage
February 12th, 2025 04:29 PM
Hi Roy, Thank you for taking the time to share your feedback! I'm glad to hear that you had a positive experience with us. I'm here to ensure you have the best possible experience. Looking forward to working with you again in the future!
Karen was the best to work with thru out the loan process
Reply from Owner
February 15th, 2025 06:40 PM
Thank you for your wonderful feedback Mike! We're thrilled to hear that you had a positive experience . Your satisfaction is our top priority! If you have any more questions or need further assistance, feel free to reach out.
Karen would answer the phone hi Shari without me saying anything! There was few more hoops to jump through on this house unlike the last 3 Karen done for us. She never blew us off, and each hoop she made sure we knew she was going to walk through...
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Reply from Karen Zank
February 14th, 2025 07:26 PM
Thank you so much for your kind words, Shari! It was truly a pleasure working with you again. I'm thrilled to hear that despite the extra hoops, you felt supported every step of the way. Helping you through the process is exactly what I aim...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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