Ruoff Mortgage - Angola, IN
Angola, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
I still do not understand why Ruoff gave me only two options for a joint purchase. Either I had to gift the money or be on the mortgage itself.
Reply from Karen Zank
October 24th, 2025 05:56 PM
We appreciate your feedback, Karen. We understand the importance of having clear and comprehensive options when it comes to purchasing decisions. Unfortunately we are required to adhere to the guidelines of our investors. We hope you and your...
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Communication was great between Karen, lacy, and my realtor!
Reply from Karen Zank
July 12th, 2025 02:02 PM
I'm pleased to hear that the communication between myself, Lacy, and your realtor met your expectations. Keeping everyone connected is something I prioritize to ensure everything goes smoothly. Thank you for recognizing our efforts, and I'm...
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Gina Champion, Ruoff Mortgage
Customer Service! It was over-the-top! Near immediate responses when questions aros, whether emailed , phobe call, or text. Moving into a new home can be a stressful process and Gina made every step feel like a breeze. Thank you Ruoff and thank...
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Reply from Gina Champion, Ruoff Mortgage
July 1st, 2025 12:45 PM
I'm thrilled to hear that you had such a positive experience with the mortgage process. It was a pleasure assisting you, and I'm glad I could help make the transition into your new home smoother. Thank you for your kind words and for choosing...
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Nella was always on top of everything we needed and she also kept up well informed of any updates.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm delighted to hear that you felt well-informed throughout the process. It was a pleasure assisting you, and I appreciate your kind words.
Loan Butler was great to see each step and where we were in the process.
Reply from Karen Zank
July 7th, 2025 05:49 PM
I'm glad to hear that the Loan Butler feature was helpful in keeping you informed throughout the process. It was a pleasure assisting you, and I appreciate your feedback. Thank you for choosing Ruoff Mortgage.
Best in the business. Extremely helpful and always answers any questions leaving your mind at ease
Reply from Owner
August 13th, 2025 03:46 PM
We truly appreciate your kind words, Kelsey. Knowing that Karen Zank provided you with clarity and confidence throughout the process means a lot to us. It's wonderful to hear that she was able to address your questions and put your mind at...
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the way they got me my lists of everything I needed in a timely matter that I could collect and turn it was amazing and made it all seem less. The tentative way they kept in touch on how the mortgage was going set my mind at ease and all the...
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Reply from Karen Zank
July 6th, 2025 03:15 PM
I'm thrilled to hear that the process was seamless and stress-free for you. It was a pleasure assisting you, and I'm glad that our efforts made your first home-buying experience enjoyable. Thank you for your kind words and for choosing Ruoff...
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Nella is the best!
Nella was truly exceptional throughout our entire mortgage process. She was extremely knowledgeable and guided us with confidence every step of the way. Her communication was top-notch — always clear, timely, and reassuring. She made what could...
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Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm thrilled to hear that you had such a positive experience with the mortgage process, Kyle. It was a pleasure assisting you, and I'm glad I could provide the support and guidance you needed. Your kind words mean a lot to me, and I appreciate...
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Gina Champion, Ruoff Mortgage
Gina took us under her wing and walked my wife and I through this little process. We appreciated her help immensely.
Reply from Gina Champion, Ruoff Mortgage
June 20th, 2025 04:35 PM
I am so happy that I could guide you and your wife through the process. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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