

Ruoff Mortgage - Angola, IN
Angola, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Everything was really easy Our loan sasnt the easiest but they made it better
Reply from Karen Zank
August 13th, 2025 03:43 PM
Thank you, Vanessa, for sharing your experience with us. We're pleased to know that, despite the challenges with your loan, Karen and our team were able to help make the process smoother for you. Ensuring a seamless experience is important...
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Gina was so nice and understanding and always helped us with our questions and problems with the mobile app we would recommend her to anyone who needs a loan!!!
When we were confused about things Gina would stopat our house and explain things we didn't understand and then she helped make the entire experience easy
Customer Service! It was over-the-top! Near immediate responses when questions arose, whether emailed , phone calls, or texts. Moving into a new home can be a stressful process and Gina made every step feel like a breeze. Thank you Ruoff and...
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Gina made the process so smooth I felt like I barely had to do anything. whatever she's getting paid it's not enough, 10/10 would recommend!!
Reply from Gina Champion
August 4th, 2025 04:04 PM
I'm glad to hear the process felt so seamless for you. It's important to me that my clients feel supported every step of the way. Thank you for the kind words and for your recommendation—it's truly appreciated!
Just amazing to me all the way through the process
Reply from Karen Zank
August 2nd, 2025 10:42 PM
Thank you so much, Austin. I'm truly glad to hear that your experience was amazing from start to finish. Being able to support you throughout the process is what I aim for, and it’s wonderful to know I could do that for you. If there's ever...
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Karen was extremely helpful and understanding when I had questions or concerns, and we were able to address them all. Will be highly recommending Ruoff to anyone interested in applying for a mortgage.
Reply from Karen Zank
August 13th, 2025 03:43 PM
Thank you, Cara, for sharing your experience with Karen. We're pleased to hear that her helpfulness and understanding made such a positive impact as you navigated your questions and concerns. Knowing that you felt supported throughout the process...
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Karen and Lacy were a dream to work with through the 1st time home buying process!
Reply from Owner
July 8th, 2025 12:31 PM
Thank you Katlynn!! This is what makes our jobs worthwhile, making our borrower's homeownership dreams come true! Wishing you many happy memories in your new home!
Truly, I could not be happier with my experience with Lacy and Karen! They went above and beyond to make sure all my needs were met. They made the 1st time home buying process way less daunting and made me feel comfortable and knowledgeable....
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Reply from Karen Zank
July 18th, 2025 12:09 PM
I'm thrilled to hear that your first home buying experience was so positive with Lacy and me. Knowing that we could make the process less daunting and help you feel comfortable and informed means a lot. Your recommendations are incredibly appreciated,...
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I love the positivity, everyone I worked with to buy my house was amazing!!
Reply from Karen Zank
July 17th, 2025 01:41 AM
I'm delighted to hear about your positive experience with everyone involved in your home buying journey. It’s wonderful to know you felt supported at every step. Thank you for sharing your experience, and I'm glad I could be a part of making...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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