

Ruoff Mortgage - Angola, IN
Angola, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Nella was awesome bef, during and even after the loan process
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm pleased to learn that you had a positive experience with my assistance throughout and beyond the loan process, Karen. Thank you for sharing your feedback!
Nella was the best Broker that my wife and I have ever dealt with. She was kind courteous and responded to our needs in an extremely timely fashion. Not only did she help us understand the financing and the whole process during periods of uncertainty...
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Reply from Owner
November 6th, 2025 04:30 PM
Patrick, thank you! Working with you and your wife was such a pleasure from start to finish. I really enjoyed getting to know you both and helping make everything as smooth as possible. I’m so happy you felt comfortable throughout the process...
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Nella was exceptionally knowledgeable. She was beyond helpful. She deserves a raise, bonus and promotion. She was by far the best broker we have ever worked with .
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I appreciate your kind words, Patrick. I'm glad to know that my knowledge and support were helpful to you. It means a lot to me that you had a positive experience. Thank you for taking the time to share your thoughts!
The whole process with Karen was fast and stress free!
Reply from Karen Zank
October 2nd, 2025 03:32 PM
It's great to hear that the process felt fast and stress-free for you, John. I aim to make things as smooth as possible, so it's wonderful to know that your experience reflected that. If there's anything else you need, feel free to reach out...
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Very timely with actions and response. Thank you
Overall helpful
Reply from Karen Zank
October 24th, 2025 05:57 PM
We appreciate your feedback, Daniel. It's good to know that you found our services helpful. If there's anything specific you would like to discuss or if we can assist you further, please feel free to get in touch with our team. We wish you...
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Great communication and super informative throughout every step!
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm glad you found the communication and information I provided helpful, Kaysee. It's important to me that you feel informed at every stage. Thank you for taking the time to share your feedback!
Great communication
Reply from Karen Zank
September 12th, 2025 03:12 PM
I appreciate your review, Michael. It's good to know that the communication met your expectations. If there's anything else I can assist you with, please don't hesitate to let me know.
Gina went above and beyond to make sure we had an excellent home buying experience!
Reply from Gina Champion, Ruoff Mortgage
August 29th, 2025 06:48 PM
I'm so pleased to hear that I could contribute positively to your home buying journey. It means a lot to me that you felt supported throughout the process. If there's anything else you need, please feel free to reach out. Thank you for choosing...
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Gina Champion, Ruoff Mortgage has received a review with 5 star rating from Monica G
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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