Ruoff Mortgage - Angola, IN
Angola, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Gina Champion, Ruoff Mortgage
The loan butler makes the process really easy to handle with a busy schedule. The digital access makes communication simple and saves a lot of time and headache. I like the simplicity and accessibility it offers to all accociated.
Reply from Gina Champion, Ruoff Mortgage
October 24th, 2025 03:41 PM
I'm very happy to know that you found the loan butler and digital access so helpful in making the process manageable with your busy schedule. It's great to hear !!! If there's anything more I can assist you with, feel free to reach out. Thank...
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Gina Champion, Ruoff Mortgage
Gina was very nice and knowledgeable. She goes above and beyond for her clients . She even brought a snack for our daughter day of closing.
Reply from Gina Champion, Ruoff Mortgage
October 24th, 2025 03:15 PM
It means a lot to know that you guys were happy with my service!! Thank you for sharing your thoughts. If there's anything else I can do for you, please call or message me.
Nella Butchbaker, Ruoff Mortgage has received a review with 5 star rating from Hailey M
Reply from Owner
November 6th, 2025 04:30 PM
Thank you so much, Hailey! I truly appreciate you taking the time to share your experience. You were an absolute joy to work with, and I’m so glad I could be a part of your homeownership journey. Wishing you all the best in your new home.
i asked a lot of question, she answered them. this loan was hard and we pulled through . She was great
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm glad I could assist you by answering all of your questions and helping to navigate the challenging loan process. Your feedback means a lot to me, Hailey. Thank you!
Staying in contact and keeping me up to date on the process of our loan !
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Keeping you informed during the loan process was important to me, Jarrick. I'm glad to hear it was helpful. Thank you for your review!
Communication and questions were answered quickly. Closing was quick and easy.
Reply from Karen Zank
October 24th, 2025 05:58 PM
We appreciate your feedback, Alicia. We're glad to hear that our communication and prompt responses met your expectations. It's also encouraging to know that the closing process was smooth and straightforward for you. Should you have any further...
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Everything
Friendly and courteous
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
It's great to hear that you found my approach friendly and courteous, George. Thank you for your feedback!
for
Gina Champion, Ruoff Mortgage
The overall experience was awesome!! Communication was awesome!!
Reply from Gina Champion, Ruoff Mortgage
October 6th, 2025 03:47 PM
I'm so happy to know that you had a great experience and found the communication effective. If there's anything else I can assist you with, feel free to reach out. Thank you for taking the time to share your feedback!
I could always call, text, or go in to the office with any questions or concerns and I was given an answer right away. Very friendly and professional
Reply from Karen Zank
October 24th, 2025 05:58 PM
It's appreciated that you felt supported throughout your experience with us, Tim. We strive to be accessible and responsive to address any questions or concerns promptly. Your comments on our friendly and professional service mean a lot to...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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