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Guild Mortgage - Anchorage in Anchorage, AK

Guild Mortgage - Anchorage, AK

Anchorage, AK
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Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
94%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
3%
Reviews from Web
  • S
    Slaton B
    Chugiak, AK
    Posted on April 8th, 2026 05:56 PM
    Very helpful, available, and efficient!
    Reply from Guild Mortgage - Lisa Emmerson
    April 20th, 2026 08:33 PM
    Slaton, I appreciate your kind words and am glad to hear that you found my assistance helpful and efficient. If you ever need anything else, don't hesitate to reach out.
  • R
    Rick A D S
    Posted on April 5th, 2026 02:19 AM
    Derek went above and beyond to help us buy our first home. Walking into this process, we had no idea what to expect. But Derek helped to explain everything in a way we understood and made it as stress free as possible. We are grateful for everything...
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    Reply from Guild Mortgage - Derek Williams
    April 9th, 2026 06:05 PM
    It's rewarding to hear that you had such a positive home-buying experience, Rick and DeRae. I'm glad I could help make the process clearer and less stressful for you. Congratulations on your new home, and thank you for trusting me to be part...
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  • C
    Cyrese G
    Posted on April 5th, 2026 12:46 AM
    Derek was amazing to work with! As first-time homebuyers, we had a lot of questions, and he made the entire process feel smooth and manageable. He stayed present every step of the way, had incredible follow-up, and was always quick to respond...
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    Reply from Derek Williams
    April 9th, 2026 06:06 PM
    Cyrese, I'm really glad to hear that you had a positive experience as first-time homebuyers. It was my pleasure to guide you through the process and ensure all your questions were answered. Knowing that you felt confident and supported means...
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  • S
    Sam Y
    Posted on April 4th, 2026 05:02 PM
    Working with Derek was a fantastic experience, he was very sharp, responsive and knowledgeable about the entire process. Thanks to Derek. My most recent transaction was one of the smoothest I’ve ever had. 10 out of 10 would recommend.
    Reply from Derek Williams
    April 9th, 2026 06:07 PM
    I'm glad to hear that your experience with my services was smooth and satisfactory, Sam. Your kind words about my responsiveness and knowledge really mean a lot to me. It was a pleasure assisting you, and I appreciate your recommendation. I'll...
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  • L
    Luis M
    Posted on March 24th, 2026 11:58 PM
    Omar is a fantastic loan officer who truly looks out for people and always does what’s right for his clients. He is consistently willing to help and goes above and beyond to provide excellent service.
  • E
    Eloisa T
    Anchorage, AK
    Posted on March 17th, 2026 03:36 AM
    Working with this mortgage lender was an excellent experience from start to finish. They were professional, responsive, and explained every step clearly, making the process smooth and stress-free. I truly felt they had my best interests in...
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    Reply from Elvie Mapote
    March 27th, 2026 08:32 PM
    I'm pleased to hear that you had such a positive experience with the mortgage process, Eloisa. Ensuring a smooth and stress-free journey is always my goal, and I'm glad that the clarity and responsiveness met your expectations. Your recommendation...
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  • J
    Jymwel B
    Posted on March 11th, 2026 07:10 PM
    Guild Mortgage - Elvie Mapote has received a review with 5 star rating from Jymwel B
    Reply from Owner
    September 1st, 2026 06:33 PM
    I appreciate you Jymwel. Thank you for completing the survey. It means a lot to me.
  • J
    Julius V
    Anchorage, AK
    Posted on March 11th, 2026 07:10 PM
    very kind staff and understanding , highly recommended 🤗
    Reply from Elvie Mapote
    March 23rd, 2026 03:49 PM
    Thank you for your kind words, Julius. I'm glad to hear you felt supported and understood by the team. Your recommendation means a lot, and if you need any assistance in the future, feel free to reach out.
  • E
    Elizabeth S
    Wasilla, AK
    Posted on February 21st, 2026 12:48 AM
    I dont like this promt but wanted to be able to give feedback.The processor, Hadassah was unprofessional in the phone call I received from her when she was requesting us to pull our transcripts last minute. This was especially frustrating,...
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    Reply from Preston Williams
    May 6th, 2026 05:42 AM
    Elizabeth, thank you for sharing your detailed feedback. I apologize for the frustration and delays you experienced, particularly concerning the process of obtaining transcripts and the escrow holdback. It's important to me that my team handles...
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  • S
    Simone O
    Spokane, WA
    Posted on February 15th, 2026 07:07 PM
    Elvie was always quick with responses and communication and did a wonderful job prequalifying our mutual clients. She also added the extra level of professionalism by giving weekly updates to myself and the list agent. She made a wonderful...
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    Reply from Guild Mortgage - Elvie Mapote
    February 16th, 2026 09:21 PM
    Thank you Simone for the wonderful feedback. Looking forward to future transactions and it was great working with you.
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    About
    Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Financial Services

    Year Started

    2014

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1739971
    Disclaimer
    We are licensed to do business in the states of Alaska, Florida, Nevada and Washington. Branch NMLS ID 1739971; NV Mortgage Company #1141;