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Allen in Allen, TX

Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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5 Star
94%
4 Star
4%
3 Star
1%
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0%
1 Star
1%
Reviews from Web
  • I
    Ikenna A
    Haltom City, TX
    Posted on September 19th, 2023 06:55 PM
    Clear communication and honest motives throughout the process! Very knowledgeable.
  • T
    Tanner T L
    Argyle, TX
    Posted on September 15th, 2023 01:17 PM
    Answered every questioned we had, extremely helpful and made the process easy, especially considering we were first time buyers. Always took the time to make sure we understood everything. Amazing to work with !
    Reply from Jeffery Brooks
    September 15th, 2023 04:21 PM
    Thanks Tanner. It was a pleasure working with you both. Congratulations to both of you.
  • S
    Sean R
    Plano, TX
    Posted on September 11th, 2023 05:14 PM
    The speed of responses and constant availability for communication.
  • T
    Tony R
    Bullard, TX
    Posted on September 11th, 2023 01:27 PM
    Craig was able to help my customer when everyone said it couldn’t be done!!!!! So thankful 😊
    Reply from Craig Nichols
    September 11th, 2023 01:42 PM
    Thanks Tony, I look forward to helping many more great clients of your in the future!!
  • H
    Haley G
    Bullard, TX
    Posted on September 11th, 2023 12:18 PM
    If you need stuff done Craig is your guy. He was literally amazing. He walked us through the entire steps. I will refer everyone to him!
    Reply from Craig Nichols
    September 11th, 2023 01:43 PM
    Thank you Mrs. Green, I was honored to help you guys get into your new home! I hope you both enjoy it for many years to come!!
  • L
    Lakshmi N V A
    Frisco, TX
    Posted on September 10th, 2023 04:55 AM
    Jeffery and team has done excellent job and very helpful in the entire loan process.
  • C
    Cynthia F
    Plano, TX
    Posted on September 6th, 2023 12:03 PM
    Robert is exceptional in his service and communication with my clients! He makes himself available at all times for their questions and is patient and caring with them. Robert is a huge asset to my business and always takes incredibly great...
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    Reply from Robert Jones
    September 6th, 2023 03:27 PM
    Cynthia thank you so much for the feed back. We enjoy working with you and know you always take great care of your clients. We never forget where our clients come from and how important it is to provide a great experience for everyone.
  • T
    Taylor S
    Plano, TX
    Posted on September 5th, 2023 12:39 AM
    Robert and his team explained everything so well. As first time home owners they were there every step of the way. We never felt like we did not understand what was going all because of their wonderful communication. Thank you for everything...
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    Reply from Robert Jones
    September 5th, 2023 09:53 PM
    Hi Taylor! It was great working with you and Sean! I hope you enjoy your new home and always feel free to reach out with questions on property taxes or anything else. Thanks
  • S
    Shaista M
    Rockwall, TX
    Posted on September 3rd, 2023 01:17 PM
    From the communication to the approval of the loan, The Brooks Team was on spot. I still can't believe that we closed just in 2 weeks. Jeff is amazing, day or night, weekday or weekend, no matter whenever you contact him he always answer promptly...
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  • K
    Kathie Z
    Rockwall, TX
    Posted on September 1st, 2023 02:34 PM
    Jeff's communication!! Not just with me but with all my clients.. They all are sooooooo impressed with him!! He get's the job done quickly!! I highly recommend Jeff
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.