The Dream Team at ALCOVA Mortgage | Whiteville's Cover Image

The Dream Team at ALCOVA Mortgage | Whitevill..., NC

Showing You The Way Home

Whiteville, NC

4.97

(1,721)

Mortgage

Mortgage Loan Officer

Contact Info

(910) 212-1212

Whiteville, NC

https://alcova.com/branch/whiteville/

https://alcova.com/loan-officer/rsmith/

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4.97

(1,721)

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5 Star

99%

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We had to get a loan in a very short period of time. Russell and his team made it happen

Reply from RUSSELL SMITH

August 9th, 2023 09:12 AM

Colton, thank you so much for your 5-star review! I'm so glad we were able to get your loan processed quickly. We know how important your new home is to you and being able to help you achieve that means the world to us.

Russell went above and beyond during my loan process. Even though we were slow and patient through the process, he was ready each time we needed him when an opportunity arose. His first interest is helping his clients and helping them make...

Reply from RUSSELL SMITH

August 6th, 2023 11:56 AM

Thank you so much for the kind review, Ryan. I am so glad that I was able to help you make your home buying dreams come true. I strive to provide excellent customer service and it's rewarding to hear that I was able to do that for you. I look...

As a first time home buyer I didn’t know what to expect, what questions to ask, and how long everything would take. Thankfully we had Alcova to help guide us along the way! We were so thankful for Russell and his team and the lengths and speeds...

Reply from RUSSELL SMITH

August 6th, 2023 11:56 AM

Thank you so much for your kind words, Alexis! We are so glad that we could help you out during your first home-buying experience. We understand that buying a house can be a daunting experience and our team strives to make it as easy and stress-free...

Russell and his team were great! Extremely responsive and did a fantastic job walking me through the loan process for a first time home owner! A very honest man, he’ll work to get you the best rate! Him and his team had my loan documents ready...

Reply from RUSSELL SMITH

August 5th, 2023 10:48 AM

Thank you so much, Jamila! It was a pleasure working with you to secure your first home loan. I'm so glad that the process went smoothly and you were able to close on your new home ahead of schedule. I'm glad that we could provide you with...

Russell, Amy, and Judy went above and beyond to help me out during my separation. I appreciate their hard work and flexibility. They kept communication as a priority. Thank you to them!

Reply from RUSSELL SMITH

August 5th, 2023 09:48 AM

Thank you so much for your kind words, Amanda! I'm so glad that Amy, Judy and I were able to help you out during this difficult time. It's our pleasure to provide excellent customer service and communication. Thank you for your positive review!...

Russell, you and your team were very knowledgeable, always available, and great communicators! You made the process easy. Thanks again for all you did!

Reply from RUSSELL SMITH

August 5th, 2023 09:49 AM

Thank you Janice, I really appreciate your kind words. I'm glad that our team was able to make the process easy and enjoyable for you. It is such a pleasure knowing you are able to live in your perfect home and location near family too! If...

Russell is excellent at his job. Working with his team made the process of purchasing a home a great experience. They were able to walk me through the process and answer all of my questions. Everyone was very friendly and willing to help when...

Reply from RUSSELL SMITH

August 5th, 2023 09:50 AM

Thank you so much, Yvonne! I'm very proud to be part of the Dream Team at Alcova Mortgage and it's wonderful to hear that we were able to help make your home buying process a great experience. I'm glad to have been able to answer all your questions...

Mr Smith and his team have done an amazing job again. This is our third time working with this team and each time we are impressed with their knowledge and guidance throughout the experience. Highly recommend!

Reply from Owner

August 7th, 2023 12:00 AM

thank you so much for the great review so others know why to work with us. More importantly, we are so happy that your family was able to close on your new home and we know your home will be blessed!

Will continue to work with Russell! He is very knowledgeable and a great communicator! Available when necessary and thorough!

Reply from RUSSELL SMITH

July 24th, 2023 02:40 PM

Thank you so much for your 5 star review Shannyn. We enjoyed working with you and look forward to working with you in the future. Best Wishes and God Bless.

Russell and his team made it easy to understand the whole process. They were avaliable to answer all our questions and concerns in a timely manner.

Reply from Russell Smith

July 12th, 2023 07:17 AM

Thank you so much John and we are so happy that you own your new home where you can start a new blessed place for you and family!

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

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