The Dream Team at ALCOVA Mortgage | Whitevill..., NC
Showing You The Way Home
Whiteville, NC
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Russell and his team were amazing and made the loan process very easy. Anytime I had questions, they were very quick to respond and provide me with the information I needed. I'm very thankful for the team at Alcova!
Reply from RUSSELL SMITH
September 20th, 2023 11:21 PM
It's truly a pleasure to read your review, Anthony. I'm thrilled to hear my team and I were able to make the loan process easy for you. We strive to provide quick and informative responses to all our clients. Your kind words mean a lot to us...
read more
Russell and his team always deliver. I have used them several times personally in the past. Always recommended him to my clients when I was in the real estate business. Never been disappointed.
Reply from Owner
October 2nd, 2023 08:41 PM
Thank you, William! We appreciate you!
Communication was great. Portal made it very easy to upload all documentation that was needed. Russell and his team are very professional and punctual.
Reply from RUSSELL SMITH
September 20th, 2023 11:23 PM
I'm truly grateful for your kind words. It pleases me to hear that you found our communication and portal efficient. My team and I with The Dream Team at Alcova Mortgage always strive to provide professional and timely service. Your satisfaction...
read more
What made it so great was that Russell and the Alcova Mortgage team were always there to pick up the phone and give me great responses to complex questions related to my loan.
Reply from RUSSELL SMITH
September 1st, 2023 05:40 PM
Thank you for taking the time to leave such a positive review, Andrew. I'm delighted to hear that you had a seamless experience with our Dream Team at Alcova Mortgage. Providing clear answers to complex questions is something we pride ourselves...
read more
Russell is very knowledgeable and expedient in his job. He is very friendly and cares about his clients. We worked with Russell with the purchase of our home and this refi and we recommended him to our daughter in the purchase of her house....
read more
Reply from RUSSELL SMITH
August 28th, 2023 02:33 PM
Thank you for your kind words. My team and I are committed to providing the best possible service to our clients, and I'm thrilled we were able to help you and your family throughout your home purchase and refinance process. Thank you for your...
read more
Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Amanda P
Reply from Owner
October 2nd, 2023 08:42 PM
Thank you!
I enjoy working with you all. I was kept up to date with everything.
Reply from RUSSELL SMITH
August 28th, 2023 01:54 PM
Thank you for the kind words, Amanda! It was a pleasure working with you and I'm glad you felt informed throughout the process. We at Alcova Mortgage strive to provide the best customer service possible.
Russell and his people were with me every step
Of the way.
Reply from RUSSELL SMITH
August 15th, 2023 01:16 PM
Thank you Joe for the 5-star review! I'm so glad that our Dream Team at Alcova Mortgage was able to assist you every step of the way. It's always our goal to provide the best customer service and we're glad that we achieved that for you. Enjoy...
read more
Initially my first interaction was negative. I’m actually glad that it ended up being a misunderstanding. We ended up getting a call back and I feel like we’re on the right track now. Hopefully we can find a house!
Reply from Owner
September 12th, 2023 07:03 PM
Thank you Elizabeth and I enjoy our conversations. We look forward to finding a solution for your home purchase!
Mr Bill Fisher is great!! I'm trying to buy my first home and he told me exactly what I needed to do to do that unlike rocket mortgage and other lenders. I wish I would've went with them first instead of wasting my and effort elsewhere. I highly...
read more
Reply from Owner
August 11th, 2023 08:54 PM
Thank you for the excellent review and we agree that Bill Fisher is an amazing loan officer. We look forward to continuing to work with you.
501–510 of 1721
About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance