The Dream Team at ALCOVA Mortgage | Whiteville's Cover Image

The Dream Team at ALCOVA Mortgage | Whitevill..., NC

Showing You The Way Home

Whiteville, NC

4.97

(1,721)

Mortgage

Mortgage Loan Officer

Contact Info

(910) 212-1212

Whiteville, NC

https://alcova.com/branch/whiteville/

https://alcova.com/loan-officer/rsmith/

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4.97

(1,721)

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5 Star

99%

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Working with Russel and his was an outstanding experience! We appreciated the teams courteous follow up and attention to details. Our loan and the closing went off with out a hitch! I will work with Russel and his team again in the future!

Reply from Owner

September 30th, 2024 06:47 AM

Thank you so much Mike and we are so happy that you were able to have a successful closing and wish you many years of happiness!

My husband and I had some past situations and we worked real hard to take care of them we didnt believe we could get a new home but with all guidance and understanding we got with Russell and Judy we thank them dearly we are now in our new...

Reply from RUSSELL SMITH

September 27th, 2024 04:52 PM

Hi Rose, we are thrilled to hear about your positive experience with us. It's always rewarding to be able to assist clients like you and your husband in overcoming obstacles and achieving your goals. Your trust in our guidance and expertise...

The whole experience from end to end was exceptional. Great customer engagement and made us feel engaged and heard the entire time. The team effort was appreciated by both my wife and I!

Reply from RUSSELL SMITH

September 27th, 2024 04:51 PM

We are thrilled to hear about your positive experience, Michael. It's always our goal at The Dream Team at Alcova Mortgage to ensure our clients feel engaged and heard throughout the process. We are glad that our team effort made a difference...

Russell's team is very efficient from start to end. Highly recommend 👌. Thanks.

Reply from RUSSELL SMITH

September 27th, 2024 01:00 PM

We are so glad to hear that you found our team efficient, Kyaw! We strive to provide the best service from start to end and it's wonderful to know we hit the mark for you. Thank you for the high rating and for recommending The Dream Team at...

ALCOVA makes the process very simple. Dan is the man!

Reply from Owner

September 27th, 2024 04:53 PM

Thanks for your positive feedback, Caitlin! We appreciate your rating and are thrilled you had such a positive experience with our team loan officer, Dan! We look forward to helping you again in the future!

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Andrew K

Reply from Owner

September 23rd, 2024 02:30 PM

We are thrilled to hear that you had a 5-star experience with The Dream Team at Alcova Mortgage, Andrew. Your feedback is greatly appreciated and it was truly a pleasure to assist you. If you have any more mortgage-related questions in the...

The team was very informative and responsive to any questions and requests we had

Reply from RUSSELL SMITH

September 23rd, 2024 02:20 PM

Thank you for the positive feedback, Andrew. We are thrilled to hear that our team, The Dream Team at Alcova Mortgage was able to provide you with the information you needed, and that we were responsive to your questions and requests. We strive...

I had an absolutely phenomenal experience working with Alcova Mortgage team and Russell Smith! From start to finish, the process was seamless. Russell and his team were incredibly attentive and responsive to all of my questions, making sure...

Reply from Russell Smith

March 2nd, 2025 01:35 PM

Thank you so much, Nephi! I'm thrilled to hear that you had such a positive experience with us at ALCOVA Mortgage. It was a pleasure working with you, and I'm glad we could make the process seamless and straightforward. Our team strives to...

Reply from RUSSELL SMITH

September 20th, 2024 01:44 PM

Thank you so much, Nephi, for such a glowing review. We are thrilled to hear that you had a phenomenal experience with The Dream Team at Alcova Mortgage team and myself. Our goal is always to make the mortgage process as seamless and comfortable...

Russell was available to me anytime. If I had a concern or question he would lead me in the right direction. Great Experience!!

Reply from Owner

September 19th, 2024 09:09 PM

It was such an honor to work with you on your first home purchase! Thank you for the great review and please reach out anytime you have any questions.

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

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