The Dream Team at ALCOVA Mortgage | Whitevill..., NC
Showing You The Way Home
Whiteville, NC
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Understanding the terms of the loans is most important. There were no surprises at the closing table.Communication I avoid bots, answering machine etc. Texts are ok, email is good for complicated or detailed information. However, I avoid doing...
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Reply from RUSSELL SMITH
October 20th, 2024 02:43 PM
Hey Keith, I really appreciate your feedback and the perfect rating. I understand the importance of personal communication and I'm glad to hear that you appreciated our responsiveness. It's great to know that even though this transaction was...
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Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Britt P
Reply from Owner
October 20th, 2024 02:42 PM
Thrilled to know about your positive experience with our Dream Team at ALCOVA Mortgage, Britt! Receiving a 5-star rating from you just made my day. It was a pleasure assisting you. If you have any further needs or questions, don't hesitate...
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Everyone was super helpful, and the process was as smooth as possible! I highly recommend this team with ALCOVA. They were patient with me and my questions. This was important to me because this was my first home purchase.
Reply from Owner
October 17th, 2024 04:56 PM
Thank you for the amazing review, Pam!
We are so happy to been able to work with you in achieving your dream of homeownership!
Russell Smith and his team are pros. The entire mortgage process was fast, smooth and efficient. Communication was excellent. 10/10 would recommend him and his team.
Reply from Owner
October 17th, 2024 04:57 PM
Thank you so much for the excellent review Tim! It is truly an honor being your mortgage, lender, and being able to help you and buying your new home
Smooth, fast process with excellent communication
Reply from RUSSELL SMITH
October 17th, 2024 05:18 PM
I appreciate your kind words, Tim. It's wonderful to hear that you found the process smooth and fast. I strive to maintain excellent communication with all my clients, and I'm thrilled to see that it made a difference in your experience. If...
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The process was made easy and he was helpful throughout the time it took us to get a home.
Reply from RUSSELL SMITH
October 14th, 2024 07:19 PM
I'm thrilled to hear you found the process easy, Britt. It was my pleasure to assist you throughout your home buying journey. Hearing that you're satisfied with my service reassures me that I'm doing my job well. Your positive feedback is greatly...
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Everyone was eager to assist with any questions, even if the question was posed to the wrong person. They made this process as smooth as possible.
Reply from RUSSELL SMITH
October 14th, 2024 12:55 PM
I'm thrilled to hear that you had a smooth experience with us, Pam! It's essential for us with the Dream Team at ALCOVA Mortgage to ensure that all your queries are answered, no matter who you ask. Your 5-star rating is greatly appreciated....
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Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Yahaira P
Reply from Owner
October 14th, 2024 12:56 PM
I'm thrilled to hear that you were pleased with the service provided. Your 5-star rating is greatly appreciated. It's always our goal with the Dream Team at ALCOVA Mortgage to deliver the best possible experience for our clients. Thank you,...
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It was a fast and easy process for us. We were able to get everything done quicker than we expected.
Reply from RUSSELL SMITH
October 4th, 2024 12:41 PM
I'm thrilled to hear that you found the process fast and easy, Yahaira. It's always our aim at ALCOVA Mortgage to exceed expectations, and it sounds like we did just that! I'm delighted I could assist you in making this a smooth experience....
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Russell is a professional and made our transaction seamless. I’ve never had such an easy process in my adult life when buying a home. I will recommend him to everybody I know!!
Reply from RUSSELL SMITH
October 3rd, 2024 01:40 PM
I'm truly grateful for your kind words, Tracy. It was my pleasure to support you in your home buying journey and I'm thrilled to hear that the process was seamless for you. It's wonderful to know that you'd recommend my services to others;...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance